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Amazon Web Services

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Amazon Web Services reviews

3.6

62% would recommend to a friend

(14,006 total reviews)
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Matt Garman

52% approve of CEO

62% positive business outlook

Amazon Web Services has an employee rating of 3.6 out of 5 stars, based on 14,006 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Amazon Web Services employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

14K reviews
1.0
Jul 15, 2023
Recommend
CEO approval
Business Outlook

Pros

Depends on which team you land in, Global, APJ, EMEA, AMER or regional/ country marketing- the org is huge and you get opportunities to meet people at a global scale, though the people you work with mostly are from your area. ATL marketing esp around Brand, Product, Content production is centralised in the Global teams (as is the marketing budget). Regional/ country marketing run local events and have autonomy to run localised campaigns. If you're in any of the other teams, you're pretty much just executing and filling gaps - which is 'easy' (but not inspiring). Pay seems above market rate (BUT read my cons section) especially in the first 2 years. Lots of opportunities to enroll in learning courses and to develop writing skills to write strategy docs. The prestige of saying you've worked for a world class tech company!

Cons

Very long, relentless hours of work- no work life balance at all, and no appreciation for going above and beyond. That's the caveat to my comment on 'seems above market rate' - but the hours you work and what's expected really means you're underpaid. An obsession for writing and rewriting one strategy doc after another (narratives). A culture of distrust and everyone for themselves - people are usually so over-worked that it's rare to find someone who can just stop and provide assistance. Poor people skills at management level or below do not get addressed - and keep manifesting. A blind eye is turned either because these people have been there since the org was created or because they are perceived to deliver results. Your one-up is key to your job satisfaction - so do your due diligence, interview them and question culture, their management style and opportunities for growth. The org has had a recruitment freeze for over a year now, meaning there's no room to move, and expect a huge workload with growing targets year on year- but no additional staff, even the ones that leave don't get replaced.

1.0
Jul 14, 2023
Recommend
CEO approval
Business Outlook

Pros

Competitive pay Good benefits Parental leave

Cons

Weak vacation policy Company wants to let go a certain percentage of employees each year to “raise the bar” Politics of prioritization and planning can leave you in a position where you do a bunch of meaningless work that ends up mothballed shortly before launch, resulting in having nothing to show for the year and being put under performance review.

1.0
Jul 13, 2023
Recommend
CEO approval
Business Outlook

Pros

Potential to work on big projects that require automation with ALML

Cons

They say you have all the resources in the world; you just have to go find them, haha. My managers, who went through 3 in 16 months, were very clueless about the industry and what the day-to-day should look like. They couldn't support me on customer calls - I was on my own. Again, the motto was "You have to network, and we have all the resources at your fingertips." I was initially in a co-sell motion. The account managers that I supported didn't invite me to a single meeting because they were afraid of exerting too much influence over the accounts. Neither my managers nor their managers could do anything about it. Then, I got my own territory based on my high KPIs. After 16 months of pushing myself day and night (acquiring white hairs for the first time), learning, training, networking, and basically learning the business all by myself, I finally developed the right relationships with partners and clients. This allowed me to create a multi-billion dollar portfolio of large and significant projects that would provide high YoY Growth recurring revenue for at least the next 5 years. Finally, I got to a place where I felt like I had made it. We finally purchased our new home (paid the deposit and signed the contract), and 3 days later, I was laid off. My new manager was confused because we were in the middle of planning out our next steps for a $1.2M deal when I got the email. What made things worse was that they would not allow remote work. So, we bypassed our dream home in the country and moved closer to the city to stay with AWS. Imagine having no job, thousands already spent on a deposit, a mortgage on the line because of no employment, and having to move to the city for a job that's not there. Using internal contacts, the HR person said it was based on the very high salary, which was true because I was paid very high compared to my peers. I was replaced with an intern confirmed via LinkedIn and an engineer who still works to support my team. One of my other peers had to move from California, lost custody of his daughter, signed a lease for $50K, and got laid off. Another sold his house in NY, drove to their new house at the airport, and got the layoff email. There are thousands of stories like this. This is one of the most heartless organizations on the face of the planet. Not only do they put extreme pressure on you to perform, present internally for no purpose, kill thousands of hours with useless networking, and engage in other stupid activities, but they also let you go because they paid you too much. When Apple had to cut jobs, they took the most humane route, giving folks plenty of time to prepare their next move (6 months or more) and already providing another job for them in another department. Also, you will have no life here. They will brainwash you with "AWS this" and "AWS that" and blow smoke and hype. But at the end of the day, you will lose precious time not spending it with your spouse, children, friends, family, and yourself. You need time to comprehend that you are human and to experience other parts of life. Work should be a means to live, not the other way around. I wish I knew this before I joined. I got blinded by the ringer and the money they offered, and in the end, they took it all back, even though I was very successful right before leaving.

Viewing 403 - 405 of 14,006 Reviews

Glassdoor has 16,867 Amazon Web Services reviews submitted anonymously by Amazon Web Services employees. Read employee reviews and ratings on Glassdoor to decide if Amazon Web Services is right for you.