employer cover photo
employer logo
employer logo

Amazon Web Services

Part of Amazon

Is this your company?

Amazon Web Services reviews

3.6

62% would recommend to a friend

(13,962 total reviews)
avatar

Matt Garman

52% approve of CEO

62% positive business outlook

Amazon Web Services has an employee rating of 3.6 out of 5 stars, based on 13,962 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Amazon Web Services employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

14K reviews
1.0
Jan 21, 2025
Recommend
CEO approval
Business Outlook

Pros

- Decent Compensation - A good manager, team, and org. leads to a (generally) good day-to-day experience - Opportunities to learn and develop skills

Cons

Senior leadership is progressively taking away authority from organizations and mid-level managers in order to make sweeping rules such as returning to office 5 days without reference to any data in support of their position. Managers are unable to make decisions that are best for their own team and have diminishing authority to guide and direct their teams. Senior leadership expects the company to abide by leadership principles while actively refusing to do the same. The problems they identify are often problems that they themselves have created. Raises and compensation increases are low and infrequent (if stock price goes up, you will not get a raise). Promotion process is complex, bureaucratic, and often involves navigating office politics just to get a new compensation that is less than a new hire would make (existing employees are put on the bottom of the pay scale, new hires can negotiate better salaries). If you have a bad manager or a bad team, your life will be miserable. Employees are frequently overworked and under appreciated.

1.0
Dec 31, 2024

PIP Culture

Recommend
CEO approval
Business Outlook

Pros

It's an amazing company where you will learn a lot. learning curve is steep and stays the same through out your Amazon tenure

Cons

You will be always be under pressure to work more and perform more as you will be under focus (PIP) and then terminated There is no work life balance and forget about long vacations Every six months, you will enter into hunger games arena, where you will stack ranked against others in the team, the one at the bottom will be eliminated. The elimination can be technical skills, issues with your manager or may be disagreering Forget about Family and work life balance, as policies can suddenly change.

1.0
Dec 18, 2024
Recommend
CEO approval
Business Outlook

Pros

You will probably get above average pay, with a weird payment schedule. That's the bait. You will meet some top quality people. You will learn how doing a large quantity of poor quality work leads to success. I wouldn't have believed it before, but now I think this stands at the foundation of Amazon's success.

Cons

You will work the equivalent of several normal jobs for slightly above average pay. This means that per/hour income will be in fact lower than the average job. There is an aggressive 'mechanism' to put low performers (most of which would actually be high performers compared to industry average) on improvement plans and clear them out periodically through mass layoffs (or RTO policies, etc). Due to this everyone is working crazy hours to keep their jobs, at the expense of everything else in their lives. Nobody counts your hours because anyone who doesn't do meetings, training, and other BS during the day and project work during the night will fall through. You don't stand a chance if you have children and you actually want to see them. Even if you work like crazy, you might get unlucky and you won't be able to meet targets because targets are vague when set, but super clear when your performance is judged. Hello burnout! Hello mental health issues! Also, almost everything managers tell you is a lie. The largest cloud provider in the world has a policy to delete all email after 30 days. Let that sink in. During my time at AWS I developed health issues, my mental health is a wreck, I've lost friends, I've lost ties with family, and my relationship with my wife is not what it used to be. All because I gave 110% to a job where I was mismanaged, lied to, and marginalised. When I left I was in such a state that I considered getting a job as a van driver just to be relatively mindless at my job, release some pressure and anxiety, and to get space to rebuild relationships. If you decide to accept an offer from them, my advice is to do the minimum necessary to take the paycheck. Hack every 'mechanism' they have. Find the metrics that the managers use and optimise for these. Nobody really cares about the leadership principles (culture), they're just things to include in your vocabulary to signal virtue, or as a scapegoat for nasty policy like RTO. When it's decision time, leadership principles get the backseat over everyone's individual performance goals. Your manager is just as desperate to keep their job as anyone. They will pose as your best friend today, lying that everything is going super well, only to roll over you tomorrow with no explanation. I guess the reason they lie so much is to make sure you score them well on the daily surveys you are asked to fill in. Promotions are not guaranteed, I don't think the effort you put in is worth it given the risk. Finally, beware of positive Glassdoor reviews. Managers ask everyone to post a review at the end of a very long onboarding when things look very rosy. I did this too because it took me a full year to start to understand what is going on and how Amazon exploits people. It's really a s*t job in the long run and I'm not sure the money is worth it. In hindsight, when AWS made me the offer I was thinking about going into consulting and now I feel very sorry I didn't do that at that time. I'm fairly confident that anyone who has what it takes to get a senior job at AWS will do much better on their own by starting a business or doing consulting.

Viewing 229 - 231 of 13,962 Reviews

Glassdoor has 16,813 Amazon Web Services reviews submitted anonymously by Amazon Web Services employees. Read employee reviews and ratings on Glassdoor to decide if Amazon Web Services is right for you.