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      American Express

      Engaged Employer

      American Express reviews

      4.1

      82% would recommend to a friend

      (18,644 total reviews)
      avatar

      Stephen J Squeri

      89% approve of CEO

      79% positive business outlook

      Ratings by category

      4.3

      Diversity & inclusion

      4.1

      Culture & values

      4.1

      Work/Life balance

      3.9

      Compensation and benefits

      3.7

      Career opportunities

      3.6

      Senior management

      American Express has an employee rating of 4.1 out of 5 stars, based on 18,644 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      19K reviews
      3.0
      May 16, 2025

      Great colleagues, hopefully better support for staff in place

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great team unity, welcoming environment

      Cons

      I don't believe there were decent enough provisions or training in place for management to address mental health of team. My mental health issues following hidden intense depression and bereavement allied with subsequent PMP feedback of "lacks self awareness", when the leader was themselves very reserved, have troubled me for years. It's never sat well with me.

      3.0
      May 11, 2025

      Politics have ruined everything

      Director
      Recommend
      CEO approval
      Business Outlook

      Pros

      Wide variety of roles and benefits are decent. 401K match and incentives are good.

      Cons

      Too many politics. The culture has devolved into clicks and favoritism. Really great, long tenured, leaders are being laid off and replaced with lower cost poor talent or DEI checkboxes.

      1.0
      Feb 12, 2025

      Don’t work here

      Product designer
      Recommend
      CEO approval
      Business Outlook

      Pros

      None at all, you don’t even get onboarded to the team. I have worked for multiple huge businesses and have never seen such an incapable team.

      Cons

      Besides being asked on my first day if I was on birth control, my boss told me they were underpaying me and I was also discriminated against for submitting a health related request for my disability at work signed by a medical provider. There is no design work being done in most sectors, and if you are young and pretty you will be harassed and abused. There was no access given repeatedly for technology required to do the job and no one takes meeting notes. The offers program is a mess and the turnover is embarrassing. My boss was about to cry on the daily and is terrified of upper management - millions of dollars are being wasted and they don’t want to fix anything just keep their jobs and go on vacation every month. If they hire you they will not onboard you and even project managers are doing design work for their tech teams because there are no design resources and there are no design leaders doing design work.

      Viewing 445 - 447 of 18,644 Reviews
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      Glassdoor has 22,002 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.