American Express reviews

4.1

81% would recommend to a friend

(18,595 total reviews)
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Stephen J Squeri

89% approve of CEO

79% positive business outlook

American Express has an employee rating of 4.1 out of 5 stars, based on 18,595 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Reviews by job title

19K reviews
5.0
Sep 11, 2021
Recommend
CEO approval
Business Outlook

Pros

Teamwork Comunication Hard work Business Development

Cons

Hard to move upwards There is no other cons that i can see e hile working in Amex , i think it is actually an amazing company.

5.0
Sep 1, 2021

Fantastic

Recommend
CEO approval
Business Outlook

Pros

All is good salary and bonus are nice

Cons

Weekend work is kinda of inconvenience and the shifts hours

1.0
Aug 18, 2021
Recommend
CEO approval
Business Outlook

Pros

Great training and call workflow. Above average compensation.

Cons

Poor local leadership (Mexico City). High employee employee attrition rate. High likelihood of burning out because of back to back calls and demanding metrics. Toxic office politics. Poor development plans and cross training opportunities.

Viewing 46 - 48 of 18,595 Reviews

Glassdoor has 21,949 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.