American Express reviews

4.1

81% would recommend to a friend

(18,588 total reviews)
avatar

Stephen J Squeri

89% approve of CEO

79% positive business outlook

American Express has an employee rating of 4.1 out of 5 stars, based on 18,588 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Reviews by job title

19K reviews
4.0
Jan 30, 2016
Recommend
CEO approval
Business Outlook

Pros

A great company to work for, good benefits such as Worklife Balance, medical insurance, grocery tickets, saving fund and good employer brand

Cons

There are not enough opportunities to build your career path and development plans as they say. There are many differences between salaries within the same area and responsibilities.

3.0
Nov 3, 2015

Changing but not innovating

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good company with great benefits. Excelent flexibility to work from home.

Cons

Constant restructuring and downsizing has led to a significant change over the past couple of years with negative impact. Needs to speed up in the online segment.

5.0
Nov 12, 2025

Great

Recommend
CEO approval
Business Outlook

Pros

Great Job, benefits and salary are awesome

Cons

constant pressure to do well in metrics but its part of why amex is great

Viewing 4 - 6 of 18,588 Reviews

Glassdoor has 21,939 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.