American Express reviews

4.1

81% would recommend to a friend

(18,608 total reviews)
avatar

Stephen J Squeri

89% approve of CEO

79% positive business outlook

American Express has an employee rating of 4.1 out of 5 stars, based on 18,608 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Reviews by job title

19K reviews
4.0
Jan 18, 2020

Great brand, burocracy its religion

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great brand, great positioning and customer base. Lots of opportunities for growth

Cons

Very burocractic. Everyone defends their own interests rather than the business’s.

4.0
Jun 16, 2019

Great Company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great company to work for: great perks, good bonus, work-life balance, continuity.

Cons

Somewhat bureaucratic and slow in decision making

5.0
May 7, 2019

Great Company

Recommend
CEO approval
Business Outlook

Pros

Flexible schedules Good salary Nice benefits

Cons

Operational positions are not the best

Viewing 67 - 69 of 18,608 Reviews

Glassdoor has 21,962 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.