4.0
Dec 26, 2011
Better than average. Politcal, untrained and lazy managers spoil the experience.
Former employee
Plantation, FL
Recommend
CEO approval
Business Outlook
Pros
Overall great place to learn about and implement world class customer service. Blue box values are about integrity in business. Great opportunities for learning. They used to provide $5000 per year for employee education, maybe still do. Lots of empowerment for decision-making. Giving programs are established to benefit the greater community. Beautiful values.
Cons
Major drawback is politics that enable incompetent, lazy leaders to benefit from the system, promote their friends and hold back everyone else's growth. Another problem is lack of job security. Sweeping layoffs are followed by hiring at a lower pay rate.