American Express reviews

4.1

82% would recommend to a friend

(18,670 total reviews)
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Stephen J Squeri

89% approve of CEO

80% positive business outlook

American Express has an employee rating of 4.1 out of 5 stars, based on 18,670 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Reviews by job title

19K reviews
2.0
Nov 13, 2011
Recommend
CEO approval
Business Outlook

Pros

They train people with no travel experience to become Travel Counselors. They do rehire people who leave on good terms with the company. You get all the travel agents benefits with your IATAN card.

Cons

The job is very stressful. They change their game plan often. You learn one difficult task or requirement of the job, get rated for your ability to apply that new task, and then a few months later they decide to remove that skill. They don't offer part-time or flex-time options, only full-time. The company is 'clicky' and they do hire and promote their favorites regardless of whether or not that person is qualified. There is a lot of 'talk' about making changes to better the environment but it's all a lot of hot air.

4.0
Nov 13, 2011
Recommend
CEO approval
Business Outlook

Pros

Great Pay and Benefits Nice work environment Flexible with work schedule/location can work from home some days

Cons

constant reorgs and layoffs replacing employees with onbshore contractors is a continued and aggressive trend Not even competition against h1b worker for it jobs, as they don't have the same expenses as cirtizens Must be able to "live with" training H1B workers who will take over US jobs

Viewing 18055 - 18057 of 18,670 Reviews

Glassdoor has 22,031 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.