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      American Express

      Engaged Employer

      American Express reviews

      4.1

      82% would recommend to a friend

      (18,642 total reviews)
      avatar

      Stephen J Squeri

      89% approve of CEO

      79% positive business outlook

      Ratings by category

      4.3

      Diversity & inclusion

      4.1

      Culture & values

      4.1

      Work/Life balance

      3.9

      Compensation and benefits

      3.7

      Career opportunities

      3.6

      Senior management

      American Express has an employee rating of 4.1 out of 5 stars, based on 18,642 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      19K reviews
      4.0
      Nov 3, 2011

      Good place to work

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Collaborative, good work-life balance. Great brand.

      Cons

      Political, not always a meritocracy, good people are let go.

      3.0
      Nov 3, 2011

      I was employed by American Express for five years and enjoyed working there during economically challenged times.

      Director of sales operations
      Recommend
      CEO approval
      Business Outlook

      Pros

      The benefit package provided by American Express is good. Adequate time off, 401K match, flexibility in work schedules for most positions. Most leaders are very conscious about work life balance and very understanding when circumstances arise that require you to miss a little work. I believe the executive leaders in the company (CEO, EVP's) are very bright and knowledgable about running the business.

      Cons

      Healthcare benefits are lacking and overly expensive for a company this size, but if you consider the overall benefit package the company is quite generous. As for leadership... More care needs to be taken in the selection and retention of leaders at the senior level (site leaders and functional VP's). Recent decisions have been made which may hinder short to mid-term growth.

      4.0
      Nov 2, 2011

      great place to work! employee friendly

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      emnployee friendly. Good career progress

      Cons

      Bureacratic and sometimes can be take a lot of time for decisions to happen

      Viewing 18184 - 18186 of 18,642 Reviews
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      Glassdoor has 22,000 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.