American Express reviews

4.1

81% would recommend to a friend

(18,632 total reviews)
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Stephen J Squeri

89% approve of CEO

79% positive business outlook

American Express has an employee rating of 4.1 out of 5 stars, based on 18,632 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Reviews by job title

19K reviews
3.0
Aug 12, 2010

Change for change sake

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Flexible work schedule, opportunities to work virtual.

Cons

Constant change without sharing the vision for the change. Some work is moved around only to change back a short time later after a leadership change, seems like a waste of time and resources just to adjust to the preference of the leader of the moment.

4.0
Aug 11, 2010

A great company to work for

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Work /life balance focus on brand and service global opportunities

Cons

Too many layoffs disrupting progress Limited product offering Quality of staff not as talented

3.0
Aug 7, 2010
Recommend
CEO approval
Business Outlook

Pros

- Work pressure is generally manageable - Diverse team, so no silos, generally - Open communication, most of the time - Flexible work arrangements and work from home opportunities - Strong growth expected in the next few years as economy recovers

Cons

- Too much emphasis on encouraging minorities and women for key positions. HR is overly sensitive about ensuring equal opportunity. - Salary and benefits are about average. - Management lacks dynamism. - Senior positions are hard to get into.

Viewing 18304 - 18306 of 18,632 Reviews

Glassdoor has 21,990 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.