American Express reviews

4.1

81% would recommend to a friend

(18,631 total reviews)
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Stephen J Squeri

89% approve of CEO

79% positive business outlook

American Express has an employee rating of 4.1 out of 5 stars, based on 18,631 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Reviews by job title

19K reviews
3.0
Jul 13, 2010
Recommend
CEO approval
Business Outlook

Pros

Diversity, focus on employees, long term benefits

Cons

salary, politics during change, slow to decision, no support for entreprenuership

4.0
Jul 12, 2010
Recommend
CEO approval
Business Outlook

Pros

Great company to work for - always receives kudos as top place for women to work Historically, employee development and leadership have been valued Great brand for a service business, globally recognized and good reputation People are proud to work there

Cons

In past couple of years, leadership in some parts of the company has tarnished a bit and there have been many senior management changes, particularly in the B2B area of the company. Perhaps due to the global economic situation.

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Glassdoor has 21,989 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.