American Express reviews

4.1

81% would recommend to a friend

(18,629 total reviews)
avatar

Stephen J Squeri

89% approve of CEO

79% positive business outlook

American Express has an employee rating of 4.1 out of 5 stars, based on 18,629 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Reviews by job title

19K reviews
3.0
Jun 10, 2010

amex

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

flexible work hours when needed

Cons

relatively low pay compared to the industry

4.0
Jun 8, 2010
Recommend
CEO approval
Business Outlook

Pros

Great work/life balance, lots of vacation time, the ability to move into different roles every 18-24 months, the respect the brand has...

Cons

Takes too long to get things done, way too much consensus building. Senior leaders claim they want innovation but it's a fight to get anything innovative accomplished.

3.0
May 26, 2010

Work life balance

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Virtual office works best when we tend to have calls to meet up with global folks.

Cons

We need to know when to say No in being too flexible with phone conference. An average work day could run up to 12 hours!

Viewing 18328 - 18330 of 18,629 Reviews

Glassdoor has 21,987 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.