American Express reviews

4.1

81% would recommend to a friend

(18,629 total reviews)
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Stephen J Squeri

89% approve of CEO

79% positive business outlook

American Express has an employee rating of 4.1 out of 5 stars, based on 18,629 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Reviews by job title

19K reviews
2.0
May 16, 2010
Recommend
CEO approval
Business Outlook

Pros

Benefits are great Brand recognition Solid foundation

Cons

Promotions are handled poorly Certainly "who" you know and not "what" you know Seniority doesn't mean squat when you're in leadership There's no incentive or benefit to enter into leadership Everything that is done is geared for the "front line associates". TL's are overworked and VERY under appreciated. Not to mention your TC will make as much as you, if not more..especially with the new restructured bonuses program, which is an absolute joke. It's an insult to a leader Work life balance is a complete joke!!! Be careful who you trust - leadership integrity is the worst. They will trade their own mother to get what they want and will blame it on you when the deal is found out.

4.0
May 15, 2010
Recommend
CEO approval
Business Outlook

Pros

The benefits, the work environment and the name recognition are the absolute strengths.

Cons

Difficult to describe the poor attitudes of the long-tenured employees aside from complacent and resistant to change. Not a good place for a transformational executive to operate.

4.0
May 14, 2010

Good Place to Work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great people, nice atmosphere to work.

Cons

Difficult to get ahead. Limited Director and VP positions available.

Viewing 18334 - 18336 of 18,629 Reviews

Glassdoor has 21,986 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.