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      American Express

      Engaged Employer

      American Express reviews

      4.1

      81% would recommend to a friend

      (18,611 total reviews)
      avatar

      Stephen J Squeri

      89% approve of CEO

      79% positive business outlook

      Ratings by category

      4.3

      Diversity & inclusion

      4.1

      Culture & values

      4.1

      Work/Life balance

      3.9

      Compensation and benefits

      3.7

      Career opportunities

      3.6

      Senior management

      American Express has an employee rating of 4.1 out of 5 stars, based on 18,611 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      19K reviews
      4.0
      Dec 22, 2008

      AMEX is a great place to work for IT and technology professionals

      Programmer analyst ii
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexible work arrangements, generous paid time off, management doesn't breathe down your neck, people are very friendly, green company that cares about the environment and volunteering to give back to the community, employee recognition program that allows employees to reward others for a job well done, end of year performance is taken very seriously and leadership is willing to work with you to improve and take you to the next level

      Cons

      Salary isn't as competitive as others in the same field, software is a little bit out-dated and slow, very matrixed company so getting work done can take some time,

      5.0
      Dec 19, 2008

      .

      Executive assistant
      Recommend
      CEO approval
      Business Outlook

      Pros

      .pay is good compared to other places

      Cons

      .layoffs -- never sure if you'll have a job next year

      4.0
      Dec 17, 2008

      A great place to work--but a very particular culture

      Manager, business development
      Recommend
      CEO approval
      Business Outlook

      Pros

      Amex is a company filled with generally bright and dynamic idnviduals. The company places a strong emphasis on people leadership and development, leading bright motivated people to stay and do well, but also generating a strong "insider/outsider" dynamic where it quickly becomes clear that there is a chosen set of individuals who are being tracked for future opportunities. The firm is highly relationship driven, and building internal "champions" and a strong network of relationships is key to ensuring that one ends up on the fast track.

      Cons

      Comp is definitely below industry standards, but given the tremendous opportunity for work/life balance, AXP can afford to pay less since the roles are generally in strong demand in the market. The company's highly matrixed and consensus driven culture allows people at all levels to be involved in discussions on a wide array of topics (particularly nice for development of problem solving/business judgment as a junior person), but often leads to slow decision making that results in the firm missing major market opportunities.

      Viewing 18505 - 18507 of 18,611 Reviews
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      Glassdoor has 21,965 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.