American Express reviews

4.1

81% would recommend to a friend

(18,611 total reviews)
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Stephen J Squeri

89% approve of CEO

79% positive business outlook

American Express has an employee rating of 4.1 out of 5 stars, based on 18,611 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Reviews by job title

19K reviews
4.0
Dec 14, 2008
Recommend
CEO approval
Business Outlook

Pros

Good marketing expereince, job rotation is encouraged. People are generally smart, most are MBAs. Senior leadership is stable. Work life balance is excellent.

Cons

Not a true meritocracy, clique-ish. Not a lot of innovation. Senior management ove communicates, but is slow to act. Middle management (Dir and VPs) take advantage of work-life balance arrangements and are not too productive. This affects strategy development and focus on results. Not a results-driven culture.

2.0
Dec 14, 2008
Recommend
CEO approval
Business Outlook

Pros

virtual work, travel, independence, vacation time

Cons

Although team structure everyone out for themselves. Pass the buck culture. Many persons unknowledgeable in their field.

Viewing 18508 - 18510 of 18,611 Reviews

Glassdoor has 21,965 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.