American Express reviews

4.1

81% would recommend to a friend

(18,607 total reviews)
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Stephen J Squeri

89% approve of CEO

79% positive business outlook

American Express has an employee rating of 4.1 out of 5 stars, based on 18,607 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Reviews by job title

19K reviews
4.0
Oct 22, 2008
Recommend
CEO approval
Business Outlook

Pros

Work life balance in some groups. - Although even this is slowly changing as the company downsizes because of the economy. Culture of caring about employees. - by and large Collaborative environment.

Cons

Salary sucks. Enormous amount of politics. Passive Aggressive culture, people are very nice to you but scheming behind your back! Start paying more to your high performers to retain talent. Some parts of Amex are just full of people with rich spouses and they dont care too much for money. However the ambitious, smart and driven people are also not compensated well. This will hurt the company in the long term.

4.0
Oct 22, 2008
Recommend
CEO approval
Business Outlook

Pros

work life balance and flexibility

Cons

low salary and benfits compared to industry

4.0
Oct 21, 2008
Recommend
CEO approval
Business Outlook

Pros

Great work life balance; some of the most competent, creative managers around. People really care about giving actionable feedback at year-end and throughout the year.

Cons

Salaries are, I'm told, significantly lower than our counterparts at Citibank. I think you are really paying for the work life balance in this aspect. Health plan leaves a little something to be desired; we have a PPO (great) with a high-deductible health plan (not so great).

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Glassdoor has 21,961 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.