American Express reviews

4.1

81% would recommend to a friend

(18,591 total reviews)
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Stephen J Squeri

89% approve of CEO

79% positive business outlook

American Express has an employee rating of 4.1 out of 5 stars, based on 18,591 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Reviews by job title

19K reviews
4.0
Jan 5, 2009
Recommend
CEO approval
Business Outlook

Pros

Support for work life balance

Cons

Artificial feedback process. Performance rating approach means high performance not always recognised

4.0
Dec 30, 2008
Recommend
CEO approval
Business Outlook

Pros

NUMEROUS CAREER OPPORTUNITIES IF YOU ARE ADAPTABLE. Many chances to take on new roles if you are open to learning different parts of the business. Must keep up with the competition, becreative in coming up with ideas to improve things. But you must be able to communicate your ideas and build consensus among the decision makers to get your ideas accepted and ultimately implemented.

Cons

There is alot of red tape, compliance is a huge focus as it should be, but with so many regulations and policies to follow, it makes it hard to be creative and look to improve issues.

Viewing 18583 - 18585 of 18,591 Reviews

Glassdoor has 21,942 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.