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      American Express

      Engaged Employer

      American Express reviews

      4.1

      81% would recommend to a friend

      (18,611 total reviews)
      avatar

      Stephen J Squeri

      89% approve of CEO

      79% positive business outlook

      Ratings by category

      4.3

      Diversity & inclusion

      4.1

      Culture & values

      4.1

      Work/Life balance

      3.9

      Compensation and benefits

      3.7

      Career opportunities

      3.6

      Senior management

      American Express has an employee rating of 4.1 out of 5 stars, based on 18,611 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      19K reviews
      4.0
      Dec 14, 2008

      You won't get burnt out at Am Ex, you could get bored though

      Senior marketing manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good marketing expereince, job rotation is encouraged. People are generally smart, most are MBAs. Senior leadership is stable. Work life balance is excellent.

      Cons

      Not a true meritocracy, clique-ish. Not a lot of innovation. Senior management ove communicates, but is slow to act. Middle management (Dir and VPs) take advantage of work-life balance arrangements and are not too productive. This affects strategy development and focus on results. Not a results-driven culture.

      4.0
      Nov 18, 2008

      Great place to work despite areas for improvement

      senior vice president
      Recommend
      CEO approval
      Business Outlook

      Pros

      Excellent Brand; unlimited opportunities to learn; really bright and motivated colleagues; strong vision; market-leading products; recognition of the importance of talent

      Cons

      Still somewhat political; management conforms to a somewhat "Stepford" standard of behavior that can inhibit creativity and innovation (and opportunties for those who don't fit the mold); matrix too complex and disruptive; gender diversity in senior management still a somewhat elusive goal

      5.0
      Apr 5, 2011

      A company that is committed to employees and achieves high performance in the market.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      There are numerous opportunities for employee development and career advancement. Flexible work arrangements compliment the entire package. I speak highly of the company.

      Cons

      It is a very large and matrixed organization. It can take a number of years to navigate through it completely.

      Viewing 18598 - 18600 of 18,611 Reviews
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      Glassdoor has 21,965 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.