Does American Red Cross pay their employees well?

According to anonymously submitted Glassdoor reviews, American Red Cross employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at American Red Cross. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at American Red Cross?

50% of American Red Cross employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated American Red Cross 2.8 out of 5 for work life balance, 3.3 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at American Red Cross?

Phlebotomist (170) , Account Manager (113) , Volunteer (103) , Mobile Phlebotomist (83) , Disaster Program Manager (69) , Intern (60) , Manager (55) , Disaster Program Specialist (50) , Donor Recruitment Representative (45) , Collections Specialist (43) , Instructor (42) , Team Supervisor (41) , Lab Technician (40) , Director (39) , Supervisor (38)

What are the pros of working at American Red Cross according to real employee reviews?

"The Red Cross volunteers are great people to work with and the chapters function much like a family unit." ((in 437 reviews)); "Some benefits were good like tuition reimbursement and admin leave." ((in 235 reviews)); "Great Coworkers and Supivisors" ((in 111 reviews)); "They’re training was good for those who never had phlebotomy experience before and even for those who were already a phlebotomist." ((in 86 reviews)); "Very predictable and such great staff" ((in 78 reviews))

What are the cons of working at American Red Cross according to real employee reviews?

"Poor management led to poor results for the program I was working on" ((in 322 reviews)); "Pay is low and when disaster strikes you have to be willing to man shelters with the volunteers." ((in 298 reviews)); "Long hours and lots of work" ((in 139 reviews)); "No work/life balance (it's required that you still check and respond to emails while on PTO)." ((in 130 reviews)); "leadership is poor and not supportive" ((in 111 reviews))

What are employees saying about American Red Cross layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about American Red Cross layoffs and their outlook for job security at American Red Cross in 2026.

What are the top reviewed American Red Cross locations?

Chihuahua , Pachuca , Tijuana , Querétaro , Durango , Nicolás Romero , Naucalpan , Ciudad Valles , Mérida , Veracruz , La Piedad Cavadas , Monterrey , Ciudad de México , Tepatitlan

American Red Cross reviews

3.3

50% would recommend to a friend

(4,615 total reviews)

Gail McGovern

69% approve of CEO

47% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

American Red Cross has an employee rating of 3.3 out of 5 stars, based on 4,615 company reviews on Glassdoor which indicates that most employees have a good working experience there. The American Red Cross employee rating is in line with the average (within 1 standard deviation) for employers within the ONG y Organizaciones sin fines de lucro industry (3.7 stars).

Reviews by job title

5K reviews

3.0

Jul 3, 2014

Unfortunately it is a sinking ship

Biomedical r&d

Recommend

CEO approval

Business Outlook

Pros

Depending on who you work for you may have a great job experience or not. Some bosses are very considerate of your schedule and pay.

Cons

The benefits have been cut over and over again in the last several years. Many lay offs happening and "re-engineering" of departments. Some departments are being completely eliminated. The deficient is just getting worse due to less demands of blood.

American Red Cross Response

12y

Thank you for your review. As you noted, due to the changing nature of the biomedical industry, our organization has recently undergone restructuring in order to better position ourselves in the field. Our leadership team values all of our employees, volunteers, and our mission, and continues to strategize ways the Red Cross can remain stable and viable as the industry continues to evolve.

4.0

Jul 1, 2014

manage disaster services program in a large chapter

Director

Recommend

CEO approval

Business Outlook

Pros

Working with people dedicated to the same mission of alleviating suffering. The Fundamental Principles are pretty incredible. In general, people are pretty great to work with-- Division level support has been great for the chapters and region. Volunteer-led organization

Cons

We have extremely high turnover in our chapter because of lack of compensation, inability to "climb the ladder," and people simply moving on after gaining skills here.

American Red Cross Response

12y

We thank you for your detailed and constructive review and appreciate your praise for our people, mission, and principles. We agree that in order to retain our employees, they must be fairly compensated and developed. Being a nonprofit, we must strike a balance with fulfilling our mission and spending our donors' funds responsibly, but our leadership team is always looking for ways we can make our organization a more attractive place to work. We will pass your feedback on to our leadership team.

1.0

Jun 21, 2014

Account manager

Recommend

CEO approval

Business Outlook

Pros

This is a Great mission, there is none better.

Cons

Overworked, used, threatened and under-appreciated. Oh, did I mention the worst pay in the US and their best attempts to cheat you out of that. It is quite shocking from a humanitarian organization.

American Red Cross Response

12y

Thank you for your review and praise for our mission. We are sorry to hear about your negative experiences. We recognize the importance of not only fairly compensating our employees but also making them feel valued. Our Concern Connection line is available to address issues that one may not feel comfortable speaking directly to their supervisor about; the phone number may be found on our intranet site. Thank you for your feedback--we will pass it on to our leadership team.

Viewing 319 - 321 of 4,615 Reviews

Jobs at American Red Cross

Blood Collection Staff – Customer Service

Blood Collection Staff - Customer Service

Blood Collection Staff - Customer Service

Blood Collection Staff – Customer Service

Blood Collection Staff - Customer Service