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      American Red Cross

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      American Red Cross reviews

      3.3

      50% would recommend to a friend

      (4,615 total reviews)
      avatar

      Gail McGovern

      69% approve of CEO

      47% positive business outlook

      Ratings by demographic groups

      American Red Cross has an employee rating of 3.3 out of 5 stars, based on 4,615 company reviews on Glassdoor which indicates that most employees have a good working experience there. The American Red Cross employee rating is in line with the average (within 1 standard deviation) for employers within the ONG y Organizaciones sin fines de lucro industry (3.7 stars).

      Reviews by job title

      5K reviews
      2.0
      Apr 10, 2014

      May this step be a brief one in your career.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      ARC has a great mission. The work environment is very casual. There are many women in local management.

      Cons

      National management makes poor decisions because they are out of touch with their local operations. Such as money saving measures will often cost more than previous models, or making demands of budgets that demonstrate they have not even looked at said budgets. In restructuring new positions were found for managers but staff was let go. Restructuring means job loses and that is painful for everyone. But don't fire a dozen of us and send emails asking us to congratulate our new vice president. Worse, announcements about restructuring and job loses are made several months before the specific details are available. That sort of uncertainty makes employee retention and productivity difficult. A big raise for the year is still less than inflation. Very expensive technology decisions are made by people who don't get tech.

      avatar
      American Red Cross Response
      12y
      We appreciate your review, and are happy to read your praise for our mission and commitment to diversity. Thank you for bringing to our attention the details of your experience during our recent restructuring, which occurred in response to ongoing changes in the biomedical industry. We agree that sensitivity and good communication are vital during such times of change, and are sorry to hear that this did not appear to be the case in your situation, as you described. We will pass this information on to our leadership team. In an effort to promote transparency, we encourage employees to attend our periodic Town Hall meetings, where they can get regular updates on organizational happenings, as well as pose questions such as those you posted here.
      1.0
      Apr 9, 2014

      How can humanitarians create such a toxic work environment?

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The pros are that the compensation is better than you will get at most non-profit organizations.

      Cons

      Middle managers openly hostile to employees. Screaming and swearing at employees is accepted, and if you bring abusive behavior to superiors' attention it is made clear to you that you are free to leave (and maybe not so free to stay). On top of that the organization is poorly organized, there is a very high turnover and few opportunities to advance beyond entry-level positions.

      avatar
      American Red Cross Response
      12y
      Thank you for your review; we are glad you found your compensation to be fair. We also thank you for bringing to our attention your concerns with workplace environment. Under no circumstances does the American Red Cross tolerate abusive behavior in the workplace. We encourage you to reach out to your HR Advisor or the Concern Connection line, the number for which can be found on our intranet site.
      1.0
      Apr 7, 2014

      "re-engineered" after 12 years-and GRATEFUL!!!!!

      Donor recruitment supervisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      had wonderful boss and liked the people I worked with. Mission is part of us.

      Cons

      even though I liked the people I worked with, we were all so overworked all we did was complain. Highly stressful and never "got away from work" as you were expected to work normal business hours, then all of your blood drives, which could be two hours away and could last until 7-9 PM. If you didn't have at least one or two drives on most weekends, you almost considered yourself on vacation!! Slave to telephone and emails: expected to always answer your cell and your emails, even on your REAL vacation. People lost vacation hours every year due to just not having time to take it, and even when you did, felt like you were on call. Even though I worked 9 months before I was downsized, company refused to pro-rate year end bonus.

      avatar
      American Red Cross Response
      12y
      Thank you for your review; we are pleased to hear you had strong relationships with your boss and fellow coworkers, and that you all felt a sense of dedication to our Mission. We also appreciate your honest feedback about scheduling and workplace environment, and are sorry to hear about your negative experiences. Our employees and volunteers are the heart of our organization and vital to our mission. We do understand your concerns about work/life balance and are passing your comments on to our leadership team, as we look for ways to improve employee satisfaction and retention.
      Viewing 322 - 324 of 4,615 Reviews
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      ReviewsAmerican Red Cross reviews

      Glassdoor has 5,272 American Red Cross reviews submitted anonymously by American Red Cross employees. Read employee reviews and ratings on Glassdoor to decide if American Red Cross is right for you.