Does American Red Cross pay their employees well?

According to anonymously submitted Glassdoor reviews, American Red Cross employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at American Red Cross. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at American Red Cross?

50% of American Red Cross employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated American Red Cross 2.8 out of 5 for work life balance, 3.3 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at American Red Cross?

Phlebotomist (170) , Account Manager (113) , Volunteer (103) , Mobile Phlebotomist (83) , Disaster Program Manager (69) , Intern (60) , Manager (55) , Disaster Program Specialist (50) , Donor Recruitment Representative (45) , Collections Specialist (43) , Instructor (42) , Team Supervisor (41) , Lab Technician (40) , Director (39) , Supervisor (38)

What are the pros of working at American Red Cross according to real employee reviews?

"The Red Cross volunteers are great people to work with and the chapters function much like a family unit." ((in 432 reviews)); "Good benefits and meet lots of cool donors." ((in 235 reviews)); "Great Coworkers and Supivisors" ((in 111 reviews)); "They’re training was good for those who never had phlebotomy experience before and even for those who were already a phlebotomist." ((in 83 reviews)); "The mission is great and fuels progress" ((in 59 reviews))

What are the cons of working at American Red Cross according to real employee reviews?

"Poor management led to poor results for the program I was working on" ((in 319 reviews)); "Pay is low and there is an expectation to be thrown into the job very quickly." ((in 296 reviews)); "Long hours and lots of work" ((in 137 reviews)); "No work/life balance (it's required that you still check and respond to emails while on PTO)." ((in 132 reviews)); "leadership is poor and not supportive" ((in 109 reviews))

What are employees saying about American Red Cross layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about American Red Cross layoffs and their outlook for job security at American Red Cross in 2026.

What are the top reviewed American Red Cross locations?

Chihuahua , Pachuca , Tijuana , Querétaro , Durango , Nicolás Romero , Naucalpan , Ciudad Valles , Mérida , Veracruz , La Piedad Cavadas , Monterrey , Ciudad de México , Tepatitlan

American Red Cross reviews

3.3

50% would recommend to a friend

(4,616 total reviews)

Gail McGovern

69% approve of CEO

47% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

American Red Cross has an employee rating of 3.3 out of 5 stars, based on 4,616 company reviews on Glassdoor which indicates that most employees have a good working experience there. The American Red Cross employee rating is in line with the average (within 1 standard deviation) for employers within the ONG y Organizaciones sin fines de lucro industry (3.7 stars).

Reviews by job title

5K reviews

1.0

Nov 17, 2013

Blood Services: hardest, most frustrating job I have ever had

Area manager

Recommend

CEO approval

Business Outlook

Pros

The mission: we help save lives. Most of the people I work with are like family-a very disfunctional family, but family.

Cons

ARC is floundering-instead of addressing root cause of our problem, which is poor customer service to our donors and sponsors and no ongoing recruitment of new donors (or appreciation of existing ones), they consolidate call centers (so there is no personal touch), have no field management of Collection staff, so there are a lot who are lazy, inept and uncaring and prefer to do Facebook on their phone than interact with our donors. Drives begin late, supplies aren't taken, there are no programs to entice NEW donors, so we harass our existing ones. The latest bone-headed move is to allow more appointments to be made than we have staff able to process. So potentially (10) donors could all come in when there are only (5) appointment slots at a blood drive. Way to value and thank our donors, Red Cross! We already can't process donors in the time we are supposed to, so let's DOUBLE that amount!! Collections, Donor Recruitment and Hospital Services work HORRENDOUS hours-there IS no balance. People DREAD each day and turnover is ongoing.

2.0

Aug 14, 2013

Started off great, but it reached the point where I didn't agree with upper management and their business decisions.

Donor recruitment representative

Recommend

CEO approval

Business Outlook

Pros

The mission is truly great. You join this place because you want to help make the world a better place and improve the quality of life for people struck by disaster.

Cons

Blood side: The decrease in revenue caused senior management to pressure the employees to the point of verbal abuse. They should look at laying off the management set in their ways rather than professional staff willing to make changes for the better (disclaimer: I was not laid off and lay offs were not in progress when I resigned.) Formal complaints to HR not acknowledged or resolved.

4.0

Jan 5, 2013

It has seen better days

Supervisor

Recommend

CEO approval

Business Outlook

Pros

Company has been through its ups and downs throughout the years. Overall it was good to me and I received great training there when they offered it. Its challenges now are trying to gain market share again and donor retention. The benefits were always excellent and the pay regardless what some employees thought, were competitive. Raises were given when other companies were freezing wages. Even when our raises were on hold, a flat bonus was given in lieu of an increase to recognize worker's accomplishments. I am grateful that I worked there for a cumulative of 22 years before a final layoff. No regrets.

Cons

Financial troubles have hit this organization big time with numerous layoffs over the past 2 years and more to come. The Dedham location is practically nonexistent and the morale is like working at a morgue. Management really needs to think things through before rolling out systems that cause layoffs, only to find out the system is not adequate. Need to pilot programs first before finalizing implementation. Hire people based on their actual experience, talent, personality and intelligence. Stay away from the continued "old boy/old girl" model that plaques that environment with incompetent decision makers. The company is a foundation worth saving and deserves to live on.

Viewing 328 - 330 of 4,616 Reviews

Jobs at American Red Cross

Donor Center Phlebotomist

Collections Material Coordinator

Blood Collection Staff – Customer Service

TDE Program Support Manager

California

View job

Donor Recruitment Associate (Sales)