Does American Red Cross pay their employees well?

According to anonymously submitted Glassdoor reviews, American Red Cross employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at American Red Cross. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at American Red Cross?

50% of American Red Cross employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated American Red Cross 2.8 out of 5 for work life balance, 3.3 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at American Red Cross?

Phlebotomist (170) , Account Manager (113) , Volunteer (103) , Mobile Phlebotomist (83) , Disaster Program Manager (69) , Intern (60) , Manager (55) , Disaster Program Specialist (50) , Donor Recruitment Representative (45) , Collections Specialist (43) , Instructor (42) , Team Supervisor (41) , Lab Technician (40) , Director (39) , Supervisor (38)

What are the pros of working at American Red Cross according to real employee reviews?

"The Red Cross volunteers are great people to work with and the chapters function much like a family unit." ((in 435 reviews)); "Good benefits and meet lots of cool donors." ((in 226 reviews)); "Great Coworkers and Supivisors" ((in 114 reviews)); "They’re training was good for those who never had phlebotomy experience before and even for those who were already a phlebotomist." ((in 81 reviews)); "Very predictable and such great staff" ((in 77 reviews))

What are the cons of working at American Red Cross according to real employee reviews?

"Poor management led to poor results for the program I was working on" ((in 320 reviews)); "Pay is low and when disaster strikes you have to be willing to man shelters with the volunteers." ((in 298 reviews)); "Long hours and often with short notice due to emergencies." ((in 142 reviews)); "No work/life balance (it's required that you still check and respond to emails while on PTO)." ((in 130 reviews)); "leadership is poor and not supportive" ((in 107 reviews))

What are employees saying about American Red Cross layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about American Red Cross layoffs and their outlook for job security at American Red Cross in 2026.

What are the top reviewed American Red Cross locations?

Chihuahua , Pachuca , Tijuana , Querétaro , Durango , Nicolás Romero , Naucalpan , Ciudad Valles , Mérida , Veracruz , La Piedad Cavadas , Monterrey , Ciudad de México , Tepatitlan

American Red Cross reviews

3.3

50% would recommend to a friend

(4,615 total reviews)

Gail McGovern

68% approve of CEO

47% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (4,615 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

American Red Cross has an employee rating of 3.3 out of 5 stars, based on 4,615 company reviews on Glassdoor which indicates that most employees have a good working experience there. The American Red Cross employee rating is in line with the average (within 1 standard deviation) for employers within the ONG y Organizaciones sin fines de lucro industry (3.7 stars).

Reviews by job title

5K reviews

3.0

Feb 20, 2014

Good Experience

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Solid Company to work for

Cons

To many changes in the last few years

American Red Cross Response

12y

Thanks for your review; we are pleased to be considered a “solid” company to work for. We also recognize that there have been many changes as of late; these are the result of evolving circumstances in the areas we serve. Our leadership team recognizes these challenges and has been strategizing ways to navigate through and communicate these changes while keeping employees updated and informed.

3.0

Feb 17, 2014

It's a good employer.

Manager

Recommend

CEO approval

Business Outlook

Pros

Good benefits, great mission, good people, easy to transfer between locations

Cons

Lots of lay-offs, not a lot of room for growth within the company

American Red Cross Response

12y

Thank you for your review. We are thrilled to hear that you are satisfied with your benefits and feel positive about your coworkers and our mission. There have been many changes in some of the industries we serve in recent years, which have resulted in necessary organizational shifts. Our leadership is currently taking action to carry us through these challenging times so that we can continue to carry out our mission and serve our communities. We appreciate your feedback!

5.0

Feb 16, 2014

It is a great experience to learn new stuff and meet with new people

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The working environment is very relaxed and supportive

Cons

They do not pay some volunteers

American Red Cross Response

12y

Thank you for leaving positive feedback about your experience at the Red Cross. It is true that we rely on volunteers to help us carry out our mission; we could not serve our communities without their help and are extremely grateful for their service.

Viewing 4342 - 4344 of 4,615 Reviews

Jobs at American Red Cross

Blood Collection Staff - Customer Service

Blood Collection Staff – Customer Service

Blood Collection Staff - Customer Service

Blood Collection Staff - Customer Service

Blood Collection Staff – Customer Service