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American Red Cross

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American Red Cross reviews

3.3

50% would recommend to a friend

(4,614 total reviews)
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Gail McGovern

70% approve of CEO

49% positive business outlook

American Red Cross has an employee rating of 3.3 out of 5 stars, based on 4,614 company reviews on Glassdoor which indicates that most employees have a good working experience there. The American Red Cross employee rating is in line with the average (within 1 standard deviation) for employers within the ONG y Organizaciones sin fines de lucro industry (3.7 stars).

Reviews by job title

5K reviews
2.0
Aug 31, 2014

Buried in paperwork

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Really make a difference at the local level. Many opportunities to. Assist and educate the public.

Cons

Natioal Headquarters burying volunteers and employees in ever increasing paperwork. Policies, processes, and doctrines constantly being scraped, rewritten, only to be scrapped again. NHQ is out of touch with reaities on the ground & if any feedback is perceived as negative, it is viewed as "unwilling to change"... So most stay quiet. Staffing being refuced to untenable levels.

5.0
Jul 1, 2014
Recommend
CEO approval
Business Outlook

Pros

The best thing was being able to work across multiple counties with really smart, passionate people, doing work that made a real difference in peoples' lives.

Cons

The Bay Area Chapter was reorganized by the National Organization, which dismantled the excellent programs and systems functionally in place. It's been chaos ever since. The reorganization continues, three years later. There is almost no one left with any Red Cross history and knowledge, and the new (mostly young) people hired have little to no experience, and the wheel is reinvented over and over. It is very sad.

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American Red Cross Response
11y
We thank you for your review, and are sorry to hear about your experience. Although our recent restructuring was a difficult decision, it was a necessary move in order to remain viable in the rapidly changing biomedical industry. We believe our organization is better positioned to continue its work of helping others in need. Your perspective is appreciated, and we will pass your feedback along to our leadership team.
2.0
Apr 9, 2014
Recommend
CEO approval
Business Outlook

Pros

A wonderful humanitarian organization that helps many people during difficult times

Cons

You are continually expected to improve performance, while all tools to do so are taken away from you. Management does not care about staff, only about improving their own position at any cost. You are asked to do more and more, with no increase in compensation. In fact, most people who have been with the organization for a few years have seen a continual pay decrease. All problems are blamed on those people who have no power to fix them. Management takes zero accountabilty for poor decisions.

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American Red Cross Response
12y
Thank you for your review; we appreciate your praise of our mission. Thank you also for addressing your concerns regarding management and compensation. We agree that our employees (and volunteers) are the heart of our organization, and should not only be valued for their input and ideas, but also compensated fairly. Your feedback is important in helping us improve as an organization, and we will pass it on to our leadership team.
Viewing 73 - 75 of 4,614 Reviews

Glassdoor has 5,271 American Red Cross reviews submitted anonymously by American Red Cross employees. Read employee reviews and ratings on Glassdoor to decide if American Red Cross is right for you.