Does American Red Cross pay their employees well?

According to anonymously submitted Glassdoor reviews, American Red Cross employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at American Red Cross. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at American Red Cross?

50% of American Red Cross employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated American Red Cross 2.8 out of 5 for work life balance, 3.3 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at American Red Cross?

Phlebotomist (170) , Account Manager (113) , Volunteer (103) , Mobile Phlebotomist (83) , Disaster Program Manager (69) , Intern (60) , Manager (55) , Disaster Program Specialist (50) , Donor Recruitment Representative (45) , Collections Specialist (43) , Instructor (42) , Team Supervisor (41) , Lab Technician (40) , Director (39) , Supervisor (38)

What are the pros of working at American Red Cross according to real employee reviews?

"The Red Cross volunteers are great people to work with and the chapters function much like a family unit." ((in 429 reviews)); "Good benefits and meet lots of cool donors." ((in 234 reviews)); "Great Coworkers and Supivisors" ((in 111 reviews)); "They’re training was good for those who never had phlebotomy experience before and even for those who were already a phlebotomist." ((in 74 reviews)); "The mission is great and fuels progress" ((in 63 reviews))

What are the cons of working at American Red Cross according to real employee reviews?

"Poor management led to poor results for the program I was working on" ((in 322 reviews)); "Pay is low and when disaster strikes you have to be willing to man shelters with the volunteers." ((in 287 reviews)); "Long hours and lots of work" ((in 141 reviews)); "No work/life balance (it's required that you still check and respond to emails while on PTO)." ((in 133 reviews)); "leadership is poor and not supportive" ((in 104 reviews))

What are employees saying about American Red Cross layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about American Red Cross layoffs and their outlook for job security at American Red Cross in 2026.

What are the top reviewed American Red Cross locations?

Chihuahua , Pachuca , Tijuana , Querétaro , Durango , Nicolás Romero , Naucalpan , Ciudad Valles , Mérida , Veracruz , La Piedad Cavadas , Monterrey , Ciudad de México , Tepatitlan

American Red Cross reviews

3.3

50% would recommend to a friend

(4,614 total reviews)

Gail McGovern

70% approve of CEO

49% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

American Red Cross has an employee rating of 3.3 out of 5 stars, based on 4,614 company reviews on Glassdoor which indicates that most employees have a good working experience there. The American Red Cross employee rating is in line with the average (within 1 standard deviation) for employers within the ONG y Organizaciones sin fines de lucro industry (3.7 stars).

Reviews by job title

5K reviews

1.0

Dec 14, 2012

Poor Leadership, no respect for family life-St. Louis

Donor recruitment representative

Recommend

CEO approval

Business Outlook

Pros

Bonuses and pay are extremely good for a non-profit if the territory that you get is set up to succeed. Team enviornment at the employee level and within Phlebotomists and Donor Recruitment Representatives. Great way to network and meet people in your community.

Cons

Managers and Directors are extremely out of touch with the work put in by Recruitment Reps and Phlebotomists. Employees work very long hours and often 7 days a week. Employees are expected to answer their phones and emails immediately at all hours. Directors and Supervisors cause conflicts between Phlebotomists and Recruitment Reps. Everything is about money when it should be about helping the sick. Say they believe in diversity, but they don't understand diversity.

2.0

Jul 7, 2008

Red Cross is a simple business that overcomplexifies itself to the point to dysfunction

Human resources

Recommend

CEO approval

Business Outlook

Pros

It is a mission driven organization

Cons

Instability of leadership. Overcomplexification of processes makes work over proceduralized and dehumanizing

2.0

Sep 16, 2023

Shameful Corporation

Qc lab technician

Recommend

CEO approval

Business Outlook

Pros

The feeling of helping others. There are benefits, but not great if you live in Utah where the company is still not unionized. They will hire you with no experience as a phlebotomist or lab tech.

Cons

There's a good reason why in every other state but Utah, ARC is unionized. The benefits without a union rep are awful, the wages are OK. Management treats you like livestock and couldn't care less about you as a person, they see you as purely expendable. Ridiculously, 'workplace politics' hold more weight than your work, and their training program sets up their workers for failure. Their turnover rate is sickening. If you work there for a year, you will see half the staff quit from how they were treated. Se*ual harassment is not taken seriously, HR doesn't do their jobs, and there is no remediation. Whistle blowing is punished.

Viewing 76 - 78 of 4,614 Reviews

Jobs at American Red Cross

Tucson FT Call Center Agent I- July

Tucson PT Call Center Agent I - July

Warehouse & Inventory Coordinator