Does American Red Cross pay their employees well?

According to anonymously submitted Glassdoor reviews, American Red Cross employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at American Red Cross. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at American Red Cross?

50% of American Red Cross employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated American Red Cross 2.8 out of 5 for work life balance, 3.3 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at American Red Cross?

Phlebotomist (170) , Account Manager (113) , Volunteer (103) , Mobile Phlebotomist (83) , Disaster Program Manager (69) , Intern (60) , Manager (55) , Disaster Program Specialist (50) , Donor Recruitment Representative (45) , Collections Specialist (43) , Instructor (42) , Team Supervisor (41) , Lab Technician (40) , Director (39) , Supervisor (38)

What are the pros of working at American Red Cross according to real employee reviews?

"The Red Cross volunteers are great people to work with and the chapters function much like a family unit." ((in 429 reviews)); "Good benefits and meet lots of cool donors." ((in 234 reviews)); "Great Coworkers and Supivisors" ((in 111 reviews)); "They’re training was good for those who never had phlebotomy experience before and even for those who were already a phlebotomist." ((in 74 reviews)); "The mission is great and fuels progress" ((in 63 reviews))

What are the cons of working at American Red Cross according to real employee reviews?

"Poor management led to poor results for the program I was working on" ((in 322 reviews)); "Pay is low and when disaster strikes you have to be willing to man shelters with the volunteers." ((in 287 reviews)); "Long hours and lots of work" ((in 141 reviews)); "No work/life balance (it's required that you still check and respond to emails while on PTO)." ((in 133 reviews)); "leadership is poor and not supportive" ((in 104 reviews))

What are employees saying about American Red Cross layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about American Red Cross layoffs and their outlook for job security at American Red Cross in 2026.

What are the top reviewed American Red Cross locations?

Chihuahua , Pachuca , Tijuana , Querétaro , Durango , Nicolás Romero , Naucalpan , Ciudad Valles , Mérida , Veracruz , La Piedad Cavadas , Monterrey , Ciudad de México , Tepatitlan

American Red Cross reviews

3.3

50% would recommend to a friend

(4,614 total reviews)

Gail McGovern

70% approve of CEO

49% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (4,614 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

American Red Cross has an employee rating of 3.3 out of 5 stars, based on 4,614 company reviews on Glassdoor which indicates that most employees have a good working experience there. The American Red Cross employee rating is in line with the average (within 1 standard deviation) for employers within the ONG y Organizaciones sin fines de lucro industry (3.7 stars).

Reviews by job title

5K reviews

3.0

Nov 10, 2015

American Red Cross Lab

Laboratory technician

Recommend

CEO approval

Business Outlook

Pros

Only the people you work with.

Cons

Reverse racism. Of course, you can't speak about it.

2.0

Sep 28, 2015

Director

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Tremendous mission and a great opportunity to work with people who are inspired by helping others.Relatively family friendly, except during disasters.

Cons

Sadly, they've lost their way. Senior management has clearly circled the wagons. Instead of seeing the need for transparency, they're becoming more and more evasive. After the last 30% staff reduction, some of the most talented people there quit and found other jobs. There's no room for growth, unless you're one of the last ones standing in your department. Nasty, bad behavior (including bullying and excessive spending) exists in certain departments and is apparently not only tolerated but encouraged. The meaner you are, the farther you go--sad, considering the mission.

2.0

Aug 19, 2015

The mission is so important but the organization is struggling (on the Biomedical side)

Account manager

Recommend

CEO approval

Business Outlook

Pros

-Each day you know you ARE having an impact on your community and saving lives -Great teammates who support one another and have each other's backs -Excellent commission structure, if you are set up for success you can crush your goals and make a lot of money through your bonuses each month (especially for a non-profit job) -Many people will respect your work and you because of your connection to the ARC -Great work/life balance, tremendous PTO program, managers are extremely flexible and understanding

Cons

-So much change and restructuring, you are constantly getting notifications of positions being eliminated, very depressing work environment, sometimes feels hopeless -Industry is in a complete nosedive, blood banking is slowly disappearing, not a great time at all to work in Biomedical -Very little opportunity to move up within the organization, all of the upper management is being moved to a "functional" model with execs leading from afar (no local leadership) -SO many stupid policies and rules that truly make no sense, you will be held accountable for things you have absolutely zero control over, no one seems to know where these come from or how to go about making changes for the better

Viewing 91 - 93 of 4,614 Reviews

Jobs at American Red Cross

Tucson FT Call Center Agent I- July

Tucson PT Call Center Agent I - July

Warehouse & Inventory Coordinator