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American Red Cross

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American Red Cross reviews

3.3

50% would recommend to a friend

(4,609 total reviews)
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Gail McGovern

68% approve of CEO

48% positive business outlook

American Red Cross has an employee rating of 3.3 out of 5 stars, based on 4,609 company reviews on Glassdoor which indicates that most employees have a good working experience there. The American Red Cross employee rating is in line with the average (within 1 standard deviation) for employers within the ONG y Organizaciones sin fines de lucro industry (3.7 stars).

Reviews by job title

5K reviews
1.0
Mar 5, 2015
Recommend
CEO approval
Business Outlook

Pros

They have a great mission and do a lot of good for many people. With that mission they attempt to foster in the employees a sense of pride in having that mission. My particular location is one of the better paid areas. I cannot complain about the wages. However, in a different location the wages are almost guaranteed to be substantially lower. When I came onboard, I was excited to work for such a noble company. However, once I learned the inside details, I was sad.

Cons

They nickel and dime the employees. The Red Cross would step over a dollar to take a dime from an employee. Every bit of extras we get, such as meal vouchers, travel pay, differential hourly pay, etc. they are trying to take away from us. The hours are bad. I work a variable schedule and am full time, but most weeks I never get over 33 hours. Somedays I work until 3 am and have to be back at 8 am. Sometimes I work 3 overnight shifts, then immediately switch back to early morning shifts. That can be very hard on the body and moral. Management is terrible. Way too many chiefs and not enough indians. Many people act as if they are supervisors even though they are not. The management will institute a policy that holds certain people responsible for other people's mistakes, even though the punished employee had absolutely nothing to do with the mistake. The managers lied in the interview to get me to accept the offer. No overtime pay on weekends. No available overtime to build up hours. No accountability. The benefits are very very expensive and are almost worthless. No promotions, you have to apply for the positions to move. They don't give the positions to the best candidate, rather the one they like personally and know outside of work. They are in the process of ending my position and blending it into another. During this phase, they are making it hard on us in the position. In addition, we will have no guarantee of transition into the new job. Constantly put on hiring freezes. Denied positions that you are overly qualified for while they say your not qualified. Vacation is denied constantly. You get crap over taking a sick day, even when you have never used one. Your lunch break is scheduled for the first 30 minutes of your day. Meaning, you get no lunch break. They will make your drive in a blizzard and/or ice storm and could care less if there are 100 crashes and multiple fatalities on the road. If you are delayed due to weather, they will argue that its not snowing at the center so it must not be snowing anywhere else in the state. There is so much bad to list about them its unreal.

5.0
Jan 8, 2015
Recommend
CEO approval
Business Outlook

Pros

Depending on your role, 8+/hr workdays are common, but it's comforting to know you're supporting a good cause. Most employees (and volunteers) are willing to go above and beyond for the company mission. If you are highly skilled and motivated, it's a great place to leave your mark. Management is very open to changes (especially if it means greater efficiency and better use of donor dollars), but you must be prepared to fully support and carry out your ideas. Talk is cheap, and tangible actions are highly valued. If you're not particularly skilled, but highly motivated, it's a great place to sharpen your skills. Management is willing to invest in your learning curve, but expect to be tasked with the same requirements as everyone else.

Cons

The organization is going through some growing pains, so there are many on-going changes. To survive, you'll need to keep an open mind. With new changes, understand that mistakes do happen ("Never attribute to malice that which is adequately explained by stupidity") and that everyone is trying their best to improve the overall organization. The pay is acceptable, but obviously doesn't compare with a for-profit company. (If you're expecting a high salary, why would you work at a non-profit?) If you're unmotivated by the organization's mission, you're going to have a bad time.

2.0
Dec 2, 2014
Recommend
CEO approval
Business Outlook

Pros

Disaster volunteers are wonderful to work with. Great opportunities to assist disaster clients locally and work alongside others who believe in the mission.

Cons

Staff is under appreciated and constantly on edge due to organizational changes every 10-16 months. Decisions made at the national level do not take into account geopolitical issues at the local level and are therefore creating problems between regional staff and local partners. I heard too many complaints about Red Cross closing offices and eliminating local staff, creating an impression that Red Cross is no longer there for the COMMUNITY. Very poor work/life balance, and with the hours you are expected to put in during normal day to day operations, you would expect a reasonable salary. Yes, it's a non profit so you can't expect to make it big, but managing disaster operations in 8+ counties and making less than half what a single counties emergency manager makes is ridiculous.

Viewing 10 - 12 of 4,609 Reviews

Glassdoor has 5,263 American Red Cross reviews submitted anonymously by American Red Cross employees. Read employee reviews and ratings on Glassdoor to decide if American Red Cross is right for you.