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American Red Cross

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American Red Cross reviews

3.3

50% would recommend to a friend

(4,615 total reviews)
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Gail McGovern

68% approve of CEO

47% positive business outlook

American Red Cross has an employee rating of 3.3 out of 5 stars, based on 4,615 company reviews on Glassdoor which indicates that most employees have a good working experience there. The American Red Cross employee rating is in line with the average (within 1 standard deviation) for employers within the ONG y Organizaciones sin fines de lucro industry (3.7 stars).

Reviews by job title

5K reviews
1.0
Aug 23, 2014
Recommend
CEO approval
Business Outlook

Pros

The staff was pretty cool. I'm still friends with a few of them.

Cons

The other reviews seem to have the problems with the management structure down. I got a few laughs from those. Thanks guys. My main problem, potentially leading to my resigning, was the fact that they didn't seem to care one bit about the health hazards pertaining to the blood supply. The main factor in that is a combination of poor training and lack of knowledge in senior, supposedly experienced staff. I wonder how many bags of blood were considered "good enough" when I wasn't there to inform my colleagues that the product is, in fact, contaminated and potentially fatal to the recipient. I tried though. I tried to report it to management and attempted to "initiate a problem," but was essentially told that a problem isn't a problem unless it's a "problem." That is, when it's "investigated." The funny thing is, I never saw an investigation or, at the very least, a clarifying memo to explain the procedure to the ignorant staff that refused to listen to me. (Best part: after six years of employment, I ended up with a relapse into a severe anxiety disorder that inevitably made me stop going to work altogether. I got myself some help and attempted to reapply, but have seemingly been blacklisted from any and all Red Cross departments.)

1.0
Jul 17, 2014
Recommend
CEO approval
Business Outlook

Pros

Some of the people are great, volunteers are very dedicated.

Cons

Blood Services is In the middle of a re-org, at the beginning of the "re-engineering" we were told that blood services need to cut 20% out the budget ASAP. Basically, upper management re-engineered themselves in to good jobs & never looked back. Upper management has no focus on the blood donor, or sponsor - it is okay to make donors wait. And push corp. sponsors to do more.

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American Red Cross Response
11y
Thank you for your feedback; we agree that our volunteers are dedicated and amazing. Although our re-engineering and ensuing changes were necessary, we recognize that this has been a difficult time for many. We know that our employees and our donors/sponsors are vital to fulfilling our mission and are currently working on initiatives to improve satisfaction all around.
Viewing 172 - 174 of 4,615 Reviews

Glassdoor has 5,272 American Red Cross reviews submitted anonymously by American Red Cross employees. Read employee reviews and ratings on Glassdoor to decide if American Red Cross is right for you.