Does American Red Cross pay their employees well?

According to anonymously submitted Glassdoor reviews, American Red Cross employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at American Red Cross. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at American Red Cross?

50% of American Red Cross employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated American Red Cross 2.8 out of 5 for work life balance, 3.3 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at American Red Cross?

Phlebotomist (170) , Account Manager (113) , Volunteer (103) , Mobile Phlebotomist (83) , Disaster Program Manager (69) , Intern (60) , Manager (55) , Disaster Program Specialist (50) , Donor Recruitment Representative (45) , Collections Specialist (43) , Instructor (42) , Team Supervisor (41) , Lab Technician (40) , Director (39) , Supervisor (38)

What are the pros of working at American Red Cross according to real employee reviews?

"The Red Cross volunteers are great people to work with and the chapters function much like a family unit." ((in 435 reviews)); "Good benefits and meet lots of cool donors." ((in 248 reviews)); "Great Coworkers and Supivisors" ((in 102 reviews)); "Very predictable and such great staff" ((in 76 reviews)); "They’re training was good for those who never had phlebotomy experience before and even for those who were already a phlebotomist." ((in 75 reviews))

What are the cons of working at American Red Cross according to real employee reviews?

"Poor management led to poor results for the program I was working on" ((in 323 reviews)); "Pay is low and when disaster strikes you have to be willing to man shelters with the volunteers." ((in 287 reviews)); "Long hours and often with short notice due to emergencies." ((in 145 reviews)); "No work/life balance (it's required that you still check and respond to emails while on PTO)." ((in 128 reviews)); "leadership is poor and not supportive" ((in 104 reviews))

What are employees saying about American Red Cross layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about American Red Cross layoffs and their outlook for job security at American Red Cross in 2026.

What are the top reviewed American Red Cross locations?

Chihuahua , Pachuca , Tijuana , Querétaro , Durango , Nicolás Romero , Naucalpan , Ciudad Valles , Mérida , Veracruz , La Piedad Cavadas , Monterrey , Ciudad de México , Tepatitlan

American Red Cross reviews

3.3

50% would recommend to a friend

(4,615 total reviews)

Gail McGovern

68% approve of CEO

47% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.3

Culture & values

3.2

Compensation and benefits

3.1

Career opportunities

2.8

Work/Life balance

2.8

Senior management

American Red Cross has an employee rating of 3.3 out of 5 stars, based on 4,615 company reviews on Glassdoor which indicates that most employees have a good working experience there. The American Red Cross employee rating is in line with the average (within 1 standard deviation) for employers within the ONG y Organizaciones sin fines de lucro industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

5K reviews

3.0

Jul 16, 2014

Great Mission. Poor execution.

Lead call center performance

Recommend

CEO approval

Business Outlook

Pros

It is wonderful to be a part of the Red Cross mission and what it stands for. I have met a wide variety of fantastic people here and we all have the same passion for saving lives.

Cons

Decisions made up the ladder are making it impossible to continue working there. Communication between levels of management is slight at best.

American Red Cross Response

11y

Thank you for your review. We are so pleased to hear your positive comments about our mission and the people you have encountered working with us. We are sorry to hear your concerns about communication and decision making and agree that employee satisfaction is vital to good performance and success of the organization. We will pass your feedback on to our leadership team.

2.0

Jul 14, 2014

If I knew then what I know now

Financial analyst

Recommend

CEO approval

Business Outlook

Pros

I was given an opportunity to learn the ins and outs of non profit accounting shortly out of college. This was my first real professional experience and I appreciate the opportunity.

Cons

After about six months, the training stopped and I was thrown in head first. The management of the department I'm in is poor to say the least. I currently work under constraints that no one else seems to be subjected to. The pay for the industry is not competitive and the raises are minimal.

American Red Cross Response

11y

Thank you for your review. We are glad that you gained valuable experience in your first job out of college and are sorry to hear that you were disappointed six months in. We encourage you to speak with your supervisor or HR Advisor about your experience, as it may assist in improving onboarding down the road. Finally, as a nonprofit we must do our best to fairly compensate our employees while being mindful of our donors dollars. We are always looking for ways to reward our valuable employees. Thank you for your feedback.

1.0

Jun 24, 2014

Company does not value employees

Administrative assistant

Recommend

CEO approval

Business Outlook

Pros

The company offers a fairly good time off policy. It is the only area of the job where senority and experience is rewarded.

Cons

The company has really gone down in the years since I began working there. The mindset of the company is to complete as much work as possible with as few employees as possible. They invest their money in the wrong things. While I was employeed there we went three years with out pay raises due to poor leadership decisions. My management did not reward good work ethic. Myself and others in my department would go above and beyond, work long hours, weekends, etc. and it became expected instead of appreciated. They do no reward experience or knowledge.

American Red Cross Response

11y

Thank you for taking the time to leave a review and address your concerns. We are sorry to hear about your negative experiences with our organization. We want all of our employees to feel valued and as though they are fairly compensated for their work. We appreciate your feedback and will pass it on to our leadership team.

Viewing 175 - 177 of 4,615 Reviews

Jobs at American Red Cross

Warehouse & Inventory Coordinator