My first red flag that I really didn't take seriously... I went to a clinic for a urine test for the job and two of the phlebotomists who use to work for red cross told me the following... One of them actually said "aw, I'm sorry" the other told me she left because they do not appreciate good workers. Looking at all of these reviews I should have looked at them before taking the job. First you have an interview with the supervisor with the blood collection center, he is telling you "We are looking for a customer service base employee," he also claims the blood collection center is a family and if you are uncertain about some procedures, you can ask anyone, and they will help you.....LIES The training is a joke, I guess since the coronavirus the training is virtual. The training apps freezes, you would have to retake certain training course again because the training tile is not showing complete, they have a VR course in different sections of the training that doesn't work so you have to go into edge to complete it, the instructor hasn't been out in the field in a while and providing outdated information, the instructor computer system is faulty so he had to use multiple systems, it's really a hot mess! The on-the-job training is a joke as well. So, the blood collection center is extremely short of staff which over works their employees, the crazy part to me is that in order to get relief to help take on some of the work you need to be trained but NO ONE WANTS TO TRAIN YOU. The staff is a mix bag, there are some really nice people working there who actually really care about the donors and always stay professional and then you have the "mean girls" who are condescending, lazy, unprofessional and straight rude. They talk about everyone behind their backs even the supervisor which the supervisor thinks it's a family-like culture..NOPE, it's really not. They would humiliate you in front of donors and other volunteers and employees. On the first day of orientation, we are supposed to come in early in the morning at the blood collection center to start the virtual session and the supervisor wasn't there to let us in we had to scramble to log in on time so we wouldn't get clocked as late. There are some huge red flags in this blood collection center... Unethical practices-When asking donors sensitive information, the health room door is open for everyone to hear. Phlebotomist while in the health room going over the questions, we have to ask the donor and get their response, there were parts she just answers the question in the system without actually asking the donor. There is no way that should be acceptable. -also- One of the phlebotomists (I overheard this) had her child fill out tie tags for broken equipment that needed to be delivered for repairs. I have also witnessed the person in charge of the day make other lower phlebotomists do their work while they just sit around doing nothing but looking at their cell phone. I also witness phlebotomist getting a donor who wanted to give blood but the type of donation she wanted to do we needed her doctor records to make sure it was safe for her to do so, well that same person in charge told the phlebotomist to "just do it" and she refuse to do it without the doctor records. Because the company are trying to convert/promote power red donors it seems they would do anything to look good whether it's doing something unethical. The blood collection center suite is not clean, a lot of the equipment has spotted blood on them which I think is nasty. There were some cringe-worthy events like one phlebotomist had a donor who was giving her a hard time, another phlebotomist asked her something and the phlebotomist who was having a hard time with a donor said this out in open "I have a "becky" situation." I am pretty sure other donors heard that. The supervisor is hardly ever there. The supervisor enables bad behaviors. The morale is horrible. I really do regret taking this job, I had other job offers in line I was thinking about taking that would have paid me much better than what American red cross offer but it's the American Red Cross, I thought it would be rewarding to work for them but once you are inside the organization it's not what it's crack up to be. It's extremely disappointing, the supervisor talks about getting to work on time. I'm a very punctual person, not ONE time did I see staff come in on time. We had a virtual meeting with the entire region, and everyone was late except for me and the supervisor...smh I witness phlebotomists saying out in the open "I'm not taking any more donors" and walk off or continue to stay in their chair while donors can see them...It's unfortunate, such a great company's mission the American red cross has but yet employs people who makes it a coercion work environment. If you decide to take an offer with this company, do your research and don't take what they tell you as face value because they will lie. Don't make the same mistakes I made.
