EVERYTHING! Work schedule is garbage. Management is salaried and the phlebotomists are hourly, so the phlebotomists make bank while supervisors make half the money. However, when it comes to work we all suffer together. They will work you to death. I had a phlebotomist that had to use the family medical leave act in order to get a week off for surgery because they kept refusing to give it to her. They are constantly hiring because they are constantly firing or people quit. 75% of my training class had been fired or quit within 6 months. Which brings me to the next point firing.... Red Cross loves to fire people which is partly why they are in constant financial trouble. They pay the CEO millions of dollars and spend 10-15k to train an employee only to fire them 3-4 months in just after they have completed training. Red Cross is losing to the for profit blood banks because of poor management. Any way back to the firings... Red Cross will show you how to do something then you will sign a document stating you understand how to do that thing. This will happen a lot probably a few dozen times. There is no forgetting ANY process at any time for any reason. They do not care what the circumstances were if you mess up anything they will ask "did you not sign saying you understood this process?" You will say "yes, but..." and then they will give you a verbal or a written warning or a termination notice. Sometimes these come all at once if they don't like you. I have known employees that received their verbal, two written warnings, and final notice all in one sitting. Management will write up docs saying your first offense happened months ago, second occurrence on month ago, third last week and fourth today. This is all after you have worked over 80 hours that week and had two donors pass out at the same time in the chair and forgot a tiny process. This is a truly evil company. The people that worked for me were truly wonderful people and I had to watch management talk about them like they were dogs and treat them worse. 90% of Red Cross is unionized for a reason. They will call you at 8 pm to change your shift and job location. They will call again at 10 pm to switch it back. Then they will call you at 5 AM to change it once again. They will move you from 2 pm at Georgia Tech to 6 AM at Carrollton, GA and then back again. Their right hand does not know what the left hand is doing and they do not care. Management has ZERO common sense. DO NOT WORK HERE, EVER! It is a living hell of a place to work. RUN!
