Started with this company thinking it was where I was going to spend my future career. Upon the end of our Work-From-Home time we were sent back into the field with unrealistic expectations.
After a while they decided to change the bonus structure to base it on what volume your entire territory does.
After a while they decided to increase the call coverage (amount of times you go into each store). Some of us have been having to drive upwards of 4,000 miles just to achieve the same coverage as people who live in cities. The ones that live in cities have 100 stores in a 10 mile radius, while rural assignments have 100 stores in a 120 mile radius. Usually the folks in the city have to achieve 140 calls in a month , while most rural assignments are upwards of 150-180 calls. How is this fair?
Since BAT took over this job has been nothing but a joke. They scared off the only person in home office who cared about the Trade marketing team(Mike Auger). The TMs in the field were highly respected and regarded for their work and were always recognized. At this point and time it just seems like we are robots and nothing but a number to them. It is hard to keep a positive outlook when constantly new work expectations are coming down the pipeline while nothing is being changed or removed.
Random calls set up for 2 hours to talk about what is going on at Home Office and how their workload is going to change, but no mention or recognition of the Trade Marketing Team. It is an embarrassment.
They just want to appease the share holders and keep loading up their own BAT pockets.
Anyone on here with a positive outlook on the company has probably been paid off by their SDR in “WOW” points just to attempt to increase the rating.
Our biggest competitor (Altria) half the time doesn’t even have their employees in the field, yet they are paid more, drive better vehicles and are taken care of better.
Our other competitor (ITG) starts their employees at almost the same pay to take care of dying products.
We have the biggest variety of products as opposed to our competition, yet we are severely underpaid.
With the severance package coming up, I am sure home office is going to be shocked by the amount of people willing to happily walk away from this job.
The culture is completely non existent. It’s just work hard, work hard some more, and continue working hard.
Be ready to be over worked, under appreciated, and underpaid.
