Good company but requires lots to improve
Pros
*Some people leaders are good *3 days work from home ( could be better for flexibility if without anchor days ) *Both side cab ( this might change as per cost cutting ) *Good food ( this might change as per cost cutting )
Cons
* Working now for 4 skill sets due to merger of various profiles but pay is not at all in line with expertise to appreciate or as per market standards as now handling 4 types of calls. *Have been joining pre-shift for at least half hour daily for since COVID. This is beyond my working hours as per agreement. This is without any additional payout which is not fair at all and also not allowed as per Indian labour laws. *Calling to work from office and mandating lan connection not easy as finding working lan system is quite a challenge. *IJP - filled about 50 ijp's out of which 45 rejected with standard response. Often got to know that promotions are pre decided. Does not matter to me as am a hard working person and keep giving my best at level I am. *New dell laptop has serious vpn speed issues over 5g. Lots of my colleagues have same issues. Please provide right tools as this is hampering customer experience. Test these with home wifi. *As I have experience with multiple people leaders - some people leaders argue for leaves even if it is medical emergency in family. Often they say they have already 2 leaves in team which are planned. Please suggest how to plan medical emergencies or sick leave ? *A very serious concern - manager being gender bias - male managers giving female employees extra training time and less work. Having chit chat time with female employees vs. male workers working. This feels to me like I am not working in a diverse environment. *Company does not beleive in retaining talent with compensation benefit but believe in hiring new talent at high packages.