Booking.com reviews

4.1

80% would recommend to a friend

(7,597 total reviews)
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Glenn Fogel

70% approve of CEO

67% positive business outlook

Booking.com has an employee rating of 4.1 out of 5 stars, based on 7,597 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Booking.com employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

8K reviews
1.0
Feb 9, 2017

Terrible employee treatment

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Efforts made to keep environment positive.

Cons

Poor compensation, unrealistic goals, little to no promotion routes, high turnover. Schedules were not work-life balanced.

1.0
Jan 19, 2017

Look further...

Recommend
CEO approval
Business Outlook

Pros

Central location Free meals (although really bad quality) International envirionment with nice, open and overqualified colleagues

Cons

You are treated like a child (no matter your background, education, experience No chance to progress unless you're one of the manager's favorite The management is unprofessional, unfair and incompetent You are not a person in there, you are a number (no empathy whatsoever) Forget about flat hierarchy Really bad communication No way to learn and to improve, no trainings after the initial one Poor salary for the tasks requested Shift until 11 pm, Saturdays and sundays And...what is worse..,quality is not important, only quantity is. So if you are someone who really wants to work professionally and accurately, look furthur, booking.com is not for you. Your qualities will not be appreciated, let alone rewarded

3.0
Nov 4, 2016

Lots of good, not great.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Despite the fact that the company at this point in time has well over 10K employees, there is still a lot of freedom one can enjoy in his or her role, to make that role fit you and pivot it in a way that fits well with your qualities and interests. - There general workforce is relatively young and super international; so in that way very techie which for me is definitely a plus. - There is a good work-life balance with decent work hours and no expectation or peer pressure to sit onto way in the evening in the office. If I would around the building at 18:30/19:00 almost everybody is gone.

Cons

- Despite the fact that I feel Booking really wants to see itself into a league with tech giants like Facebook and Google, the company just doesn't have the same buzz, nor excitement. Not so strange, as the core goal of the company is not a lofty goal to change society or the way we interact with each other, but more focused on creating a great accommodation experience when traveling. - I feel that the company is not very forward thinking when it comes to the creativity of its work space, the ability to work flexible or part time from home, etc. - Due to exponential growth over the last few years middle-management is generally speaking not very good and impressive. - There are a whole bunch of mostly extended leadership folks or the management layer below that whom are between 6-10 years with the company. They walk around feeling they own this company, have a smug attitude and do not realize that at any other company of our size their qualities would push them down three layers in the organizational pyramid. (this might be different in the Tech side of the company on which I do not have a good view, my view comes from the commercial part of the company).

Viewing 361 - 363 of 7,597 Reviews

Glassdoor has 9,146 Booking.com reviews submitted anonymously by Booking.com employees. Read employee reviews and ratings on Glassdoor to decide if Booking.com is right for you.