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      Booking.com

      Part of Booking Holdings

      Engaged Employer

      Booking.com reviews

      4.0

      80% would recommend to a friend

      (7,599 total reviews)
      avatar

      Glenn Fogel

      70% approve of CEO

      67% positive business outlook

      Ratings by demographic groups

      Booking.com has an employee rating of 4.0 out of 5 stars, based on 7,599 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Booking.com employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

      Reviews by job title

      8K reviews
      1.0
      Jun 12, 2018

      Be careful! Burnouts, very bad management

      Developer
      Recommend
      CEO approval
      Business Outlook

      Pros

      lunches. Plenty of different food options from vegan to meat Offices have nice tables

      Cons

      Be careful! I burnt out there. Two my friends got on 3 month leave because of burnout. Very stressful job! The managers are pushing with micromanagement. They try to control everything. If you care about your health, don't go there. Team leaders say - you need to Exceed Expectations. Remember that. It is a trap. Then an employee works hard on his/her limits. And in the end of the quarter the manager says: "You did not do enough. Next quarter work harder". And when you are already on limits, you get a burnout. The management is cruel and hypocritical. If you say something to them it would be used against you. Be aware that there are "special" people in managers who speak only to each other. All is working on favoritism and personal relationship. Booking makes freaky Friday where employees drinks a lot of alcohol. If you don't go there and drink too much with leadership you won't get promotion. If you don't want to waste you life and good years be aware.

      avatar
      Booking.com Response
      7y
      Thanks for sharing this valuable feedback. We’re sorry to hear about your experience with management. We’re currently experiencing growth and evolution. With this, we know that this can place extra pressure on the team, but we are working on changing management capabilities to make sure every employee feels motivated and inspired to do great work. Also, we believe in fair opportunities for everyone – favouritism of any kind goes against our values. No one should feel like they are being passed up for a well-deserved promotion. An employee with good performance reviews is eligible to apply for a promotion after a year in their role, and no manager can deny that application. If you feel that is happening, your HR Business Partner needs to be notified immediately. Feedback like yours is extremely valuable for us and helps us as we grow. We encourage you to directly share these comments and concerns with your HR Business Manager or the confidential ethics & compliance helpline . Many thanks, The People Team at Booking.com
      2.0
      Jun 10, 2018

      The survival of the 'talk sweet to your boss'

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      One of the most advanced and growing travel tech companies in the world. International working environment; get to meet and work with people from all over the world. Perks of traveling once a year to Amsterdam. Free lunches. Easy company to work for; you dont have to be smart. A lot of people just get comfortable and stay for very very long time.

      Cons

      -Unqualified people get promoted (with 0 ZERO Achievements). -Unclear career progression scheme for people; some get sudden promotion when the product that he/she was working for failed badly in the market. -Too many summit and travels for those unqualified people. -POLITICS; lots and lots of people got promoted / special 'assignment' because he / she happens to know the BOSSes or capable to sweet talk the manager. - Less than smart people on the management level; even director level. -Ineligible people got relocated to other countries like Singapore / New York; when the people actually have no QUALITIES; just capable of sweet talking the management.

      2.0
      May 17, 2018

      not worth it

      Customer service specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      - free fruit - free coffee

      Cons

      - terrible management - no room to move within company - biases and favoritism

      Viewing 406 - 408 of 7,599 Reviews
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      ReviewsBooking.com reviews

      Glassdoor has 9,148 Booking.com reviews submitted anonymously by Booking.com employees. Read employee reviews and ratings on Glassdoor to decide if Booking.com is right for you.