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      Booking.com

      Part of Booking Holdings

      Engaged Employer

      Booking.com reviews

      4.0

      80% would recommend to a friend

      (7,600 total reviews)
      avatar

      Glenn Fogel

      70% approve of CEO

      67% positive business outlook

      Ratings by demographic groups

      Booking.com has an employee rating of 4.0 out of 5 stars, based on 7,600 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Booking.com employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

      Reviews by job title

      8K reviews
      2.0
      Feb 25, 2013

      Bad Management

      Account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      International environment Fair amount of opportunity to advance

      Cons

      Bad Management Underpaid Constantly changing of plan

      1.0
      Apr 1, 2025

      Used to be a great European company, now just another US corporate

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Pay is good-to-very good depending on your location. Working is mostly remote and there are a couple of new offices that are fine if not a bit soulless compared to previous ones like the Bank. But then that’s a reflection on the company too. Free lunches. Decent discounts for booking.com but way worse than it used to be.

      Cons

      Lack of autonomy - everything is top down and measured and compared to within an inch of its life. Heavy management layers - I’ve been promoted in my time here and somehow I am now 3 levels further from the C-level than I used to be. So many layers of bureaucracy it’s impossible to get anything done. C-level - using their own enforced bureaucracy as an excuse to undergo mass redundancies at a time when profits and share prices are at an all time high. CEO - Gillian was great and made Booking a vibrant, fun, open culture than valued experimentation and fast learning. Glenn is the polar opposite. Culture - as above, the things that made Booking great have slowly been eroded by corporatisation. Offshoring - it never, never works but Booking have decided the people who made it what it is and gave Glenn his $60m yearly paycheck are the problem and need replacing by more expendable Indian staff in the centre of “excellence” - where the hiring bar has been significantly lowered. Promotions - not happening.

      Viewing 430 - 432 of 7,600 Reviews
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      ReviewsBooking.com reviews

      Glassdoor has 9,149 Booking.com reviews submitted anonymously by Booking.com employees. Read employee reviews and ratings on Glassdoor to decide if Booking.com is right for you.