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      Booking.com

      Part of Booking Holdings

      Engaged Employer

      Booking.com reviews

      4.0

      79% would recommend to a friend

      (7,602 total reviews)
      avatar

      Glenn Fogel

      69% approve of CEO

      67% positive business outlook

      Ratings by demographic groups

      Booking.com has an employee rating of 4.0 out of 5 stars, based on 7,602 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Booking.com employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

      Reviews by job title

      8K reviews
      1.0
      Jun 22, 2018

      Front-end developer

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Compensation and work environment are not bad. You can maintain a healthy work/live balance.

      Cons

      It used to be an OKEY company when I joined 3 years ago but even then were visible serious problems with the company and management. Especially the mantra "we are not a tech company" that meat "we don't care about quality and technology as long as it works" brought us to a state when people stopped caring about quality. Management tried to change it and start "innovating" but it was too late and our competitors now miles ahead of us besides that many tech-savvy developers just left because they could tolerate bureaucracy and stupid management anymore.

      1.0
      Jun 8, 2018

      Horrible management

      Customer service executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      Higher salary than any other customer service in town, free food, free parties one Friday per month

      Cons

      Arrogant management, acting to be cool but don't caring at all about employees. Overstressing with targets that are never good, even if achieved or exceded, there's always a "you need to improve in something". Meritocracy doesn't exist in Booking.com Barcelona office. Only the ones connected to management grow. This makes the most efficient and positive agents become frustrated. And that's the feeling in the office. People that stay, don't leave the job because of the good salary, but very frustrated by incompetent management.

      2.0
      May 1, 2018

      used to be awesome

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      free lunch free fruits fancy office friendly colleagues

      Cons

      favoritism practice is increasing not being valued, mostly cs employees are not treated fairly it's apac headquarter, ironically, they have the least connected budget for this office administration personnels are not professional enough

      Viewing 466 - 468 of 7,602 Reviews
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      ReviewsBooking.com reviews

      Glassdoor has 9,151 Booking.com reviews submitted anonymously by Booking.com employees. Read employee reviews and ratings on Glassdoor to decide if Booking.com is right for you.