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      Booking.com

      Part of Booking Holdings

      Engaged Employer

      Booking.com reviews

      4.0

      79% would recommend to a friend

      (7,603 total reviews)
      avatar

      Glenn Fogel

      69% approve of CEO

      67% positive business outlook

      Ratings by demographic groups

      Booking.com has an employee rating of 4.0 out of 5 stars, based on 7,603 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Booking.com employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

      Reviews by job title

      8K reviews
      2.0
      Jan 27, 2015

      only to pay the bills

      Customer service executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      Amsterdam location, good environment and nice colleagues

      Cons

      all the rest, the communication between team leader/agent, the food was always terrible and we had to pay in our salary for that crap, no opportunities if you are not friends with the management

      1.0
      Jan 12, 2015

      Fast trigger

      Account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Booking.com has deep pockets and doesn't mind spending if they can get a return

      Cons

      Their training is inadequate and they do not give you any time to develop into the role. Some offices are too small with no recourse when friction with management is evident. Management has a Dutch/German work ethic, which is 100% grind from the time you enter the office, yet you have to stay late and/or travel much to get ahead (with lack of compensation for additional time travelling). Pick a model and stick to it.

      2.0
      Jan 1, 2015

      Bad management, no professionalism

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      A lot of great people from all over the world working there. Wonderful cultural and human experience.

      Cons

      A lot of corporate "bla bla" with nothing behind it. What is shocking about this company is that too many incompetent and immature people get promoted to managerial positions. Therefore there is a lot of chaos. Opposite objectives fixed for Hotel Department and Customer Service makes work illogical. The company doesn't seem to stick to its communicated mission. Lack of transparency. In many cases working well and hard will not be rewarded, there are very few career advancement opportunities and they remain reserved for those who are the best friends of their boss. HR division was also completely incompetent, which resulted in errors in payroll almost every month...

      Viewing 490 - 492 of 7,603 Reviews
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      ReviewsBooking.com reviews

      Glassdoor has 9,152 Booking.com reviews submitted anonymously by Booking.com employees. Read employee reviews and ratings on Glassdoor to decide if Booking.com is right for you.