Booking.com reviews

When I started with booking, I was told what a fun environment it was, lots of training, everybody is willing to help, lay back environment.. It's not true, Booking wants the impossible for the employees!!! You are trained ( very bad training) on such a rush, don't even have time to ask any questions, but they say " have questions" ask ask ask " !! Whe can't , but there will be no answer, there is never time to answer. Then you go to the floor, like in a cage full of lions, where you have to take calls that you were never trained on it.. And if you try to transfer the call, the CSE will give a excuse and don't take your call.. So, you call Senior Line, that takes forever to answer the phone... Very disappointed with Booking

Below average compensation. Expedia pays higher for same positions The company invests zero dollars in new technology for their employees and their hotel partners (there is a pathetic internal CRM that is inefficient & accomodation partners have NO way to manage their account via a mobile device) 30 minute lunches Quarterly bonuses that are microscopic No room for growth. Unless you work at HQ in Amsterdam, you will hit a ceiling at Account Manager Extremely poor communication of goals from management downwards. As an Account Manager you can expect un-clear goals that change mid quarter and, when they do, your direct manager will let the team take all the heat for missing targets The company is consolidating departments and "trimming fat." This is great for the board of directors of PCLN and any other employee who was hired years ago when PCLN stock options were given but awful for the morale and overall vibe in all US offices