Booking.com reviews

4.1

80% would recommend to a friend

(7,592 total reviews)
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Glenn Fogel

71% approve of CEO

68% positive business outlook

Booking.com has an employee rating of 4.1 out of 5 stars, based on 7,592 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Booking.com employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

8K reviews
2.0
Aug 12, 2014

Top Talents Quits

Recommend
CEO approval
Business Outlook

Pros

Free travel, market visits, company holiday party in Amsterdam, a free lunch once a month.

Cons

Low salary, No commission, capped bonus (limited to $2k per quarter even if individual OVERACHIEVES individual goal), quarterly payout of bonuses (4 months is a long time to wait for a small bonus check), tied to your desk due to DXI phone system with non-stop inbound calls, more projects and work load, customer service calls, limited PTO where vacation and sick time is combined and comes from the same PTO bucket, competitive office environment with a small team, office cliques, unfair time management.

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Booking.com Response
11y
Thanks for writing; many of the changes needed are in the works.
2.0
Jun 6, 2014
Recommend
CEO approval
Business Outlook

Pros

-free annual trips to Amsterdam -networking with people from all over the globe -good and valuable trainings -good health benefits

Cons

-extremely low pay for the huge work load -constant changes, new procedures and ridiculous expectations almost daily -horrible, immature management -promises unfulfilled/misleading -practically no room for growth -micro managing from people who can't manage their own lives -jealousy and favortism -promotions only offered to the incompetent brown nosers

1.0
Apr 4, 2014
Recommend
CEO approval
Business Outlook

Pros

The fellow plebeians who understand the preposterous insignificance of this job. The fact that at least their is ample chance to meet people who you can help, and can help you get a life. Socially this place has given us the chance for endless hours of jokes, sex and free alcohol. There are, gracefully, many fairly attractive people across the various offices, so at least networking has some point to it. Most of us being drunk half the time is the only way this company doesn't implode

Cons

The main task for an employee is to navigate the endless corridors of the Byzantine bureaucracy in order to find out what it is you are here for. After 2 years in this position I'm still not exactly sure. Trying to figure out what my job is, is like seeing an oasis in the desert. When asked "Why am I here for 40 hours when, as far as I can see, I could do this job in 20?",, middle management refer to the catch-22 of "development". They are not referring to, it turns out, sorting your life out in order to get a real job, strangely. A word on development (this is the be-all and end-all of the company's culture) Having no use for all the skills you have acquired up to this point in life, social, academic, professional or otherwise, you are meant to come up with a cunning plan (PDP ) on how you are going to develop yourself. You are allowed little help or advice in this area. This is mainly because the managers themselves have no idea what they are doing either, aren't involved in their teams (apart from chasing the El Dorado of obtaining a PDP) and, developing hoi polloi too fast might mean that their own role becomes obsolete. The idea is that the goals placed in your plan should be both personal and related to your role, i.e. technical. It doesn't take long (for some) to realize in practice the goals sum up to spying on your colleagues, pushing yourself aggressively above others, being loud, being bitchy, admiration of admin for its own sake, keeping information secret even when the usefulness of the information has expired and first and foremost, schmoozing with your stiff, boring stooges you call your colleagues. I won't bother you with the corporate synonyms for these terms. One example of the fraudulent action items we are forced to place in our PDPs would be "communication skills". I have improved mine immensely in the time I've been here. This was done by leaning how to "influence" my pairs. By influence read manipulate, upstage, machinate or simply control to gain advantage over them in the horizontal (read vertical) hierarchy. The "free" food is usually fit only for sub-normals. Everybody is pregnant (see pros) or talks endlessly about the imbeciles they have created to replace themselves.

Viewing 103 - 105 of 7,592 Reviews

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