Booking.com reviews

4.1

80% would recommend to a friend

(7,594 total reviews)
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Glenn Fogel

70% approve of CEO

67% positive business outlook

Booking.com has an employee rating of 4.1 out of 5 stars, based on 7,594 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Booking.com employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

8K reviews
1.0
Jun 21, 2012
Recommend
CEO approval
Business Outlook

Pros

-Brand awareness in Europe...the ONLY reason they're winning at the moment. -Great industry networking opportunity -overtime pay along with salary, works well when traveling and putting in long hours on the road. -...I would be making it up

Cons

-Incompetent Management team, very afraid of anyone who may have good work ethic and more industry experience than themself. -Employees are trained to exhibit an equal, diverse, open, utopian type environment...however this is an act. The average employee in the New York office has been there 12 months, and are more than likely getting their feet wet in the corporate world (first job)...therefore disciples are easily manipulated and molded to shady company culture. If I ran into any of my co-workers later in life I would not hire! -Although there are attempts to paint a "fun" picture, the environment is very tense....imagine supervisors looking over your shoulder. Imagine sales trainers stirring the pot with petty office gossip...imagine the trainers and supervisors conspiring against account managers for job security. - The pay is below industry average. -Not sure what the other subsricber was referring to but there are NO PERKS! Are you referring to an IATAN card? The perk is you get to keep your job. -After you have submitted to the extensive background check (but no drug test hmmm??!?) you can count on insecure supervisors reaching out to friends in the industry to get the "scoop" on you...lol! sad.

1.0
Apr 23, 2012
Recommend
CEO approval
Business Outlook

Pros

Its a job, barely. Standard health package (thank you Priceline) People from a hospitality background are friendly? Great product for now

Cons

Lack of career growth Lack of pay increase, poor pay Lack of incentive Product growth stalled and flat making "team bonus" goals impossible European business model clashes with American capitalist mentality thus the meek and mindless stay and the innovators and achievers leave. Extremely amateur managment from the top down. Hopefully new accredited CEO will clean up. Very unimpressive and average joes running the show; who need to ask their employees in group meetings what they should do. I was embarassed for them. Then quickly realized I WORKED FOR THEM! llol If you have passion, drive, intelligence, pride and confidence move on to something else. Despite how bad the job market is its not hard to find better considering selling life insurance would be more satisfying and similarly both would hire almost anybody! LOL! The managment is so clueless and non confrontational that if you are lazy you can get away with doing nothing and believe me people do. Preceeding reviews very accurate and obvious common trends between offices only signifies problem exists from top down. Truly a breath of fresh air to leave.

1.0
Aug 30, 2021
Recommend
CEO approval
Business Outlook

Pros

Good culture in other offices. They really want to create a family like atmosphere. Also, its a lot of good skills earn for future careers

Cons

The account executive and account manager position is the same. If you are interested in booking, do not apply to be an account executive. You make 10k less and do the same position. This may not seem like a big deal....but when you work as an AE for years, other companies you apply for think you just create new partnerships. You do not. you manage accounts. Booking just does that because they want to pay you less. And its extremely hard to move up to an account manager with the current management in Chicago. So you become stuck. The Chicago office management is poor. Lack of communication. The system that tracks your performance is always broken. You have to fight to get a decent performance. If you go above and beyond in your position, you may not get paid more in bonus. You have to impact the entire region or USA (not being dramatic. Its legit). And after that, you may get around $500 more. I only recommend working here if you are unemployed or just really need sales experience....But do not stay here long.

Viewing 292 - 294 of 7,594 Reviews

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