Capital One Collection Associate reviews

3.1

53% would recommend to a friend

(52 total reviews)
avatar

Richard D. Fairbank

92% approve of CEO

44% positive business outlook

Collection Associate employees have rated Capital One with 3.1 out of 5 stars, based on 52 company reviews on Glassdoor. This indicates that most Collection Associate professionals have a good working experience there. Capital One is rated in line with the average (within 1 standard deviation) by Collection Associate professionals compared to other employers within the Finanzas industry (3.7 stars).

Reviews by job title

52 reviews
3.0
Feb 23, 2026

N/a

Recommend
CEO approval
Business Outlook

Pros

Training was really good and spread out They helped train you with everything So much support with taking calls

Cons

Management can be toxic, I didn't like mine. Heard she had other problems with other groups previously before I joined. Office is nice and modern, people are friendly, food is okay

Viewing 1 - 3 of 52 Reviews

Glassdoor has 21,356 Capital One reviews submitted anonymously by Capital One employees. Read employee reviews and ratings on Glassdoor to decide if Capital One is right for you.