Capital One Process Manager reviews

3.3

24% would recommend to a friend

(129 total reviews)
avatar

Richard D. Fairbank

54% approve of CEO

41% positive business outlook

Manager, Process employees have rated Capital One with 3.3 out of 5 stars, based on 129 company reviews on Glassdoor. This indicates that most Manager, Process professionals have a good working experience there. Capital One is rated in line with the average (within 1 standard deviation) by Manager, Process professionals compared to other employers within the Finanzas industry (3.7 stars).

Reviews by job title

129 reviews
3.0
Mar 11, 2026

Process Manager

Recommend
CEO approval
Business Outlook

Pros

Solid benefits & schedule flexibility

Cons

Limited scope of job function

2.0
Jan 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Large company with many opportunities for growth

Cons

While job loss is inherent in mergers, Capital One is not transparent or empathetic with employees whose services they determine are no longer necessary. Nothing but headaches, frustration and miscommunications during severance process.

2.0
Jan 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Decent benefits, education assistance, and decent pay

Cons

Was promised fully remote status during the pandemic, now we’re possibly being mandated to go back into office on a hybrid schedule.

Viewing 1 - 3 of 129 Reviews

Glassdoor has 21,356 Capital One reviews submitted anonymously by Capital One employees. Read employee reviews and ratings on Glassdoor to decide if Capital One is right for you.