Capital One Process Manager reviews

3.3

24% would recommend to a friend

(129 total reviews)
avatar

Richard D. Fairbank

54% approve of CEO

41% positive business outlook

Manager, Process employees have rated Capital One with 3.3 out of 5 stars, based on 129 company reviews on Glassdoor. This indicates that most Manager, Process professionals have a good working experience there. Capital One is rated in line with the average (within 1 standard deviation) by Manager, Process professionals compared to other employers within the Finanzas industry (3.7 stars).

Reviews by job title

129 reviews
2.0
Jan 12, 2024
Recommend
CEO approval
Business Outlook

Pros

Great PTO, health/dental benefits, education assistance, and the flexibility is nice. There are numerous training and programs offered by the company to help you grow as an individual

Cons

Employment experience varies depending on what line of business you're in. Card is the golden child, bank is the red-headed step child, and tech is the middle child craving attention. I've had great managers being in card, and one in bank, but the rest have been underwhelming and lack the basic skills to be even decent people leaders, and to make matters worse they fill management roles with people who have never had any sort of management position in their history. Thus making them horrible managers. Sure, there is training that they go through to make them great people leaders, but it's not enough. These people lack the personality and natural ability to be people leaders.

2.0
Oct 24, 2023

Capital one

Recommend
CEO approval
Business Outlook

Pros

Management is hit or miss and they a lot of lay offs

Cons

Management is mostly poor and lay off are awful

4.0
Sep 23, 2023
Recommend
CEO approval
Business Outlook

Pros

Greats Benefits, culture, and people. Diversity and inclusion is supported

Cons

Restructuring and layoffs are progressing as the company value increases and AI is pursued

Viewing 28 - 30 of 129 Reviews

Glassdoor has 21,358 Capital One reviews submitted anonymously by Capital One employees. Read employee reviews and ratings on Glassdoor to decide if Capital One is right for you.