Capital One reviews

3.6

59% would recommend to a friend

(18,917 total reviews)
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Richard D. Fairbank

75% approve of CEO

62% positive business outlook

Capital One has an employee rating of 3.6 out of 5 stars, based on 18,917 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Capital One employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Reviews by job title

19K reviews
1.0
Jan 8, 2025
Recommend
CEO approval
Business Outlook

Pros

Exposure to different tech stacks and cloud services.

Cons

Performance management and stack ranking has gotten worse post covid. Work culture is terrible and there is no collaboration between coworkers due to forced pip percentage ( 7-15% every year) Indian managers are clueless and don't know how to be a people leader. Will throw you under the bus without second thoughts. Very top down politics, isn't worth the mental stress.

1.0
Nov 27, 2024

They hand PIPs like candies

Recommend
CEO approval
Business Outlook

Pros

In hindsight nothing at all

Cons

They force distribution, you may be a great performer but if you aren't one of their favorites then the "bar is always shifting". Upper management who likes to refer themselves as leadership is extremely incompetent, they will throw you under the bus for their mistakes, not to mention they have their favorites, I remember having a PA in our org who was applauded & promoted for creating a reusable one stream consumer, which is an out of the box functionality. Upper management will almost certainly target the new hire because they were hired with the intension to fire i.e. to meet the quota of below-strong 12%-15%. 360-reviews & feedbacks are totally meaningless, and are totally skewed & twisted during reviews and do not reflect the truth. I worked with my manager for more than a year and delivered on a major transformation project, but just before the year end performance cycle I was asked to report to a peer (Red Flag). My previous manager did not endorse the good work that I had done and I was let go to meet the quota.

1.0
Nov 23, 2024

Going downhill

Recommend
CEO approval
Business Outlook

Pros

Good benefits package, strong 401k match

Cons

Performance management system is seriously broken, internal polls showing associates are extremely unhappy.

Viewing 313 - 315 of 18,917 Reviews

Glassdoor has 21,297 Capital One reviews submitted anonymously by Capital One employees. Read employee reviews and ratings on Glassdoor to decide if Capital One is right for you.