Capital One reviews

3.6

59% would recommend to a friend

(18,925 total reviews)
avatar

Richard D. Fairbank

75% approve of CEO

62% positive business outlook

Capital One has an employee rating of 3.6 out of 5 stars, based on 18,925 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Capital One employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Reviews by job title

19K reviews
1.0
Aug 28, 2023

Toxic Workplace

Recommend
CEO approval
Business Outlook

Pros

Decent pay, good benefits, and mostly modern tech stack.

Cons

Plenty but the biggest one is stack rankings. What a disgrace of a company. Had some of my teammates fired out of nowhere for "performance"... what a load of BS

1.0
Aug 23, 2023
Recommend
CEO approval
Business Outlook

Pros

Attracts great and talented people Great resources for self-development

Cons

Stack ranking (performance review) is the most non-results-based system I have ever seen. My VP of Product told me, "results are 20%, and the rest is how you get along with the organization." Let that sink in.

3.0
Aug 17, 2023

Trying to emulate the worst qualities of amazon

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- lots of exposure to different AWS services - Generally friendly co-workers - Decent work/life balance

Cons

- Trying to be like Amazon in the worst ways possible (stacked ranking, outage simulations, forced RTO) - Generally weak leadership that will mislead and redirect you from understanding why some decisions were made - Waaay too much emphasis is put on competition (with stacked ranking) within the company and this breeds toxic managers and teams - it's easier and more rewarding to play politics rather than put in the effort to build a strong product

Viewing 334 - 336 of 18,925 Reviews

Glassdoor has 21,307 Capital One reviews submitted anonymously by Capital One employees. Read employee reviews and ratings on Glassdoor to decide if Capital One is right for you.