Does Capital One pay their employees well?

According to anonymously submitted Glassdoor reviews, Capital One employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at Capital One. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Capital One?

59% of Capital One employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Capital One 3.7 out of 5 for work life balance, 3.3 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Capital One?

Software Engineer (1159) , Senior Software Engineer (549) , Business Analyst (442) , Customer Service Representative (358) , Senior Business Analyst (339) , Branch Ambassador (328) , Product Manager (274) , Associate Software Engineer (263) , Manager (257) , Senior Manager (246) , Director (219) , Project Manager (202) , Senior Associate (194) , Senior Data Analyst (191) , Business Manager (186)

What are the pros of working at Capital One according to real employee reviews?

"Good work life balance if you are low on the totem and not trying to get a promotion" ((in 2004 reviews)); "The culture is great and processes are set up to allow entrepreneurial thought at any level." ((in 1591 reviews)); "• Great people (the ones who aren't looking to simply climb the ladder)" ((in 1427 reviews)); "The pay was good and the McLean building was amazing with lots of resources" ((in 1213 reviews)); "The salary was good and decent." ((in 362 reviews))

What are the cons of working at Capital One according to real employee reviews?

"Performance management structure makes it difficult to get promoted unless you happen to know the right person and be on a highly visible project" ((in 746 reviews)); "Some of my friends were not as lucky as I and were under some bad managers." ((in 571 reviews)); "the performance management is terrible; there is a forced curve which fosters a cut" ((in 526 reviews)); "And then senior leadership says “we’re doing great” then make decisions directly against the grievances of the employees." ((in 277 reviews)); "Frequent Layoff and Reorganization." ((in 202 reviews))

What are employees saying about Capital One layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Capital One layoffs and their outlook for job security at Capital One in 2026.

What are the top reviewed Capital One locations?

Ciudad de México , Villahermosa , Pachuca , Quintana Roo

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Capital One

Capital One reviews

3.6

59% would recommend to a friend

(18,932 total reviews)

Richard D. Fairbank

75% approve of CEO

62% positive business outlook

Ratings by category

3.9

Compensation and benefits

3.8

Diversity & inclusion

3.7

Work/Life balance

3.4

Career opportunities

3.3

Culture & values

3.0

Senior management

Capital One has an employee rating of 3.6 out of 5 stars, based on 18,932 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Capital One employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

19K reviews

1.0

Nov 7, 2019

A Disappointing Experience

Software engineer

Recommend

CEO approval

Business Outlook

Pros

- Good work/life balance. - Great office and equipment. - Regular fully-expensed trips to Nottingham.

Cons

Upon joining you quickly become mired in endless planning and scrum ceremonies, bookended by talks on numerous corporate initiatives. Unworkable requirements are simply passed to teams from stakeholders in Nottingham who have remarkably little understanding of the teams in London. Inexperienced managers must then wrestle with these to try and eke out deliverables for stakeholders wedded to unrealistic deadlines. The graduate scheme is large and there are a limited number of developers able to support them in their development, adding additional pressure on teams. If you’re looking to grow as a developer I would simply avoid working here. Although Capital One does have good initiatives for learning and development, these can’t make up for the total lack of time spent actually building software.

Capital One Response

Thank you for your review, we appreciate all of your comments, both positive and constructive.

1.0

Nov 4, 2019

Tons of discrimination - Namely Age Discrimination

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Zero! There aren’t any good things about this problem.

Cons

They cycle through people and don’t like older workforce. They only want young young people working for them. Have two friends who were also downsize due to age. There’s laws against age discrimination but because they do this such a clandestine way (even though we all know they do it) the government never gets a complaint.

2.0

Jul 26, 2019

High potential ruined by poor management structure and cult-like atmosphere

Business analyst

Recommend

CEO approval

Business Outlook

Pros

-Potentially good culture -Smart people -Competitive salary

Cons

- Your progression is highly dependent on the manager you get, people leaders are promoted based on performance instead of ability to actually manage others so you have a lot of managers who have low EQ and can't develop their associates - Advertised work-life balance only applies to ~40-50% of the company, long hours otherwise - All the truly good associates and smart people leave - Zero diversity of thought, and expectations not baked in reality - likes to pride itself on being a strong competitor and a "fintech" company but in reality is severely lagging behind the big 5 banks on market presence and isn't doing anything about it

Viewing 349 - 351 of 18,932 Reviews

Jobs at Capital One

Senior Associate, HR Delivery

Ciudad de México

View job

Recruiting Coordinator, Associate

Recruiting Coordinator, Senior Associate

Ciudad de México

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Principal Associate, Workforce Planning & Ops.

Ciudad de México

View job