Capital One reviews

3.6

59% would recommend to a friend

(18,932 total reviews)
avatar

Richard D. Fairbank

75% approve of CEO

62% positive business outlook

Capital One has an employee rating of 3.6 out of 5 stars, based on 18,932 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Capital One employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Reviews by job title

19K reviews
2.0
Apr 6, 2021
Recommend
CEO approval
Business Outlook

Pros

Decent Pay Hours are 9-5 Some ability to try projects outside role

Cons

Everyone is nice until you realize it is actually a bit of a toxic work environment. Coworkers seem nice but are actually quite competitive and will tell on you to management using any little thing they see or hear from you during hubs (have to be extremely careful what you say). Im in a situation where although results focused, if the manager doesn’t really care about you your career growth is completely stunted. It really is about how a manager sees you and how much you suck up to them. I am finding my role to be more about pleasing my manager and completely ignoring my own development. I also find that I am bot allowed to challenge management on any ideas as they see this as a challenge to their intelligence/ hierarchy. Work overall is also very boring. I am definitely feeling underchallenged burnout. Just avoid this place - there are definitely better opportunities elsewhere if you are looking to grow.

2.0
Jul 17, 2020
Recommend
CEO approval
Business Outlook

Pros

- Great place to learn cloud technologies and get your certs, free subscriptions to great online resources. - Some teams can be great at times and you may learn a few things if you are lucky. A lot of your colleagues are not extremely qualified so there's plenty of opportunity to mentor too. - As far as modern tech open-space sweatshops go they have nice sit-stand desks and nice aesthetics. Some catered lunches, the ones the business side pays for can be really good but engineering is mostly fed pizza. - A lot of distractions, you can be busy for months without doing any actual work. Don't worry, as long as you make your senior manager look good you will still get promoted!

Cons

The senior management team is great at manipulation and self-promotion; skills that allow them to recruit some good talent which, sometimes, accidentally, can form good teams. Don't expect those teams to last, you will soon find out that all work of substance is done by the US team. Canada is playing catch up, you will find yourself begging US teams to push a button for you, write tons of configuration and maybe a line of code or two. If a promotion comes don't expect money. Pay is under market but they pretend it's not. Be careful who you trust! It's all cliques, in-groups and the agile coaches are there to report your thoughts to managers.

3.0
Nov 21, 2019

Was Great, not Anymore

Recommend
CEO approval
Business Outlook

Pros

1. Good Work life balance 2. Good Pay 3. Benefits 4. Perks 5. Good Teams 6. Good learning opportunities - sometimes you will be without any work for few months altogether, that gives you ample time to skill up, though there will be no opportunities to work on what you learn

Cons

1. Constant Re-Orgs 2. Lack of clear direction from leadership 3. People with technical skills are not rewarded, people with social skills skyrocket in their career 4. Lack of good technical intents, be prepared to sit idle most of the time until leadership tries to get intent (am a java dev, but last year i did manual testing for most part and 0 API or microservice work) 5. Layoffs here and there, and no clear career path direction (all API teams were converted to mobile teams in chicago downtown, by teaching android and IOS development - you have 6 years of technical experience in one area, so what?? start from 0 now) 6. Poor performance management - criteria for this changes every year - if you can speak well and show off others work as yours - this is the best place to be.

Viewing 346 - 348 of 18,932 Reviews

Glassdoor has 21,315 Capital One reviews submitted anonymously by Capital One employees. Read employee reviews and ratings on Glassdoor to decide if Capital One is right for you.