Does Capital One pay their employees well?

According to anonymously submitted Glassdoor reviews, Capital One employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at Capital One. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Capital One?

59% of Capital One employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Capital One 3.7 out of 5 for work life balance, 3.3 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Capital One?

Software Engineer (1159) , Senior Software Engineer (547) , Business Analyst (442) , Customer Service Representative (358) , Senior Business Analyst (339) , Branch Ambassador (328) , Product Manager (274) , Associate Software Engineer (263) , Manager (257) , Senior Manager (246) , Director (219) , Project Manager (202) , Senior Associate (194) , Senior Data Analyst (191) , Business Manager (186)

What are the pros of working at Capital One according to real employee reviews?

"Good work life balance if you are low on the totem and not trying to get a promotion" ((in 2011 reviews)); "The culture is great and processes are set up to allow entrepreneurial thought at any level." ((in 1627 reviews)); "• Great people (the ones who aren't looking to simply climb the ladder)" ((in 1395 reviews)); "The pay was good and the McLean building was amazing with lots of resources" ((in 1259 reviews)); "The salary was good and decent." ((in 369 reviews))

What are the cons of working at Capital One according to real employee reviews?

"Performance management structure makes it difficult to get promoted unless you happen to know the right person and be on a highly visible project" ((in 757 reviews)); "Some of my friends were not as lucky as I and were under some bad managers." ((in 566 reviews)); "Each performance management cycle is brutal and causes everyone stress." ((in 544 reviews)); "And then senior leadership says “we’re doing great” then make decisions directly against the grievances of the employees." ((in 273 reviews)); "Frequent layoffs and outsourcing" ((in 206 reviews))

What are employees saying about Capital One layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Capital One layoffs and their outlook for job security at Capital One in 2026.

What are the top reviewed Capital One locations?

Ciudad de México , Villahermosa , Pachuca , Quintana Roo

Capital One reviews

3.6

59% would recommend to a friend

(18,924 total reviews)

Richard D. Fairbank

75% approve of CEO

62% positive business outlook

Ratings by category

3.9

Compensation and benefits

3.8

Diversity & inclusion

3.7

Work/Life balance

3.4

Career opportunities

3.3

Culture & values

3.0

Senior management

Capital One has an employee rating of 3.6 out of 5 stars, based on 18,924 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Capital One employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

19K reviews

2.0

Jan 12, 2022

Incompetent, egocentric middle management in Enterprise Digital group

Senior product manager

Recommend

CEO approval

Business Outlook

Pros

+ Nice campus and office environment (prior to offices closed due to COVID) + Relatively good pay + CEO with good vision and willingness to invest in technical innovation + Senior leadership in Enterprise Digital group are very thoughtful and caring (but overshadowed by the incompetent middle management sycophants)

Cons

- Performance and promotions are based on who likes you -- not whether you delivered significant business value - Managers promoted to their own level of *incompetence* - Everyone out for themselves - Managers take credit for what their team delivers - You only get a good review if someone else gets a bad one (bell curve) - Managers are limited to how many top performance or promotions they can put forward; so, others get left behind (even if they're doing a good job) - Incompetent managers are never fired -- only their victims that work for them - Improper conduct (harassment) by management only results in a slap on the wrist - Managers don't care if you succeed or fail; employee failure is never seen as a potential reflection on poor management / leadership

1.0

Sep 3, 2021

Horribly Managed Company in Canada

Risk representative

Recommend

CEO approval

Business Outlook

Pros

- The benefits are unparalleled - Colleagues are generally very helpful and supportive

Cons

- Promotions are not merit based. They're determined by how much 🍑 you can 💋 - Management couldn't care less about supporting their staff. They're all about destructive feedback, not constructive - Senior leadership have no business leading a company. They have no leadership skills, are completely out of touch, hardly communicate anything of value and definitely don't practice what they preach. - The Canadian business just fired over 1400 people (2 entire sites)…would a company that is well managed do that?

1.0

Apr 14, 2021

I feel like I was bait and switched

Senior software engineer

Recommend

CEO approval

Business Outlook

Pros

you could work here for the rest of your life

Cons

This place is absolute garbage. The culture is unbelievably toxic - people stopped addressing me in the 3rd person and just started addressing me in the 2nd person, e.g., "You will work 22 hours tomorrow" or "you will work 14 hours every saturday for the next 6 months, with no possiblity of vacation". The work life balance is non existent to say the least. I was promised I would be a software engineer and get to do what I love, but instead I'm just a janitor to work through these terrible internal processes and tools that are poorly defined and don't work 90% of the time. Literally everything I'm told to do is high priority fire drills that need to be resolved yesterday. This has been a complete waste of my life and is nothing but a red mark on my resume. I'm getting a raise with my next job, and cap 1 is even taking back my sign on bonus, so monetarily there's no reason to work here.

Viewing 343 - 345 of 18,924 Reviews

Jobs at Capital One

Senior Associate, HR Delivery

Ciudad de México

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Sr Manager, Risk Management

Ciudad de México

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Recruiting Coordinator, Associate

Recruiting Coordinator, Senior Associate

Ciudad de México

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Capital One

Capital One reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Incompetent, egocentric middle management in Enterprise Digital group

Horribly Managed Company in Canada

I feel like I was bait and switched

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