Capital One reviews

3.6

59% would recommend to a friend

(18,933 total reviews)
avatar

Richard D. Fairbank

75% approve of CEO

62% positive business outlook

Capital One has an employee rating of 3.6 out of 5 stars, based on 18,933 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Capital One employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Reviews by job title

19K reviews
3.0
Apr 14, 2017
Recommend
CEO approval
Business Outlook

Pros

Great pay and benefits Great people to work with (for the most part) Great campus Flexible work options Fun days and employee appreciation (varies by department though, my group hasn't done one in over a year)

Cons

Performance management is bloated and subjective. So much "corporate-speak" it's almost cult-like They talk about work-life balance like it matters, but they don't live up to it. The expectation is 24/7 availability.

2.0
Jul 31, 2016

Business Analyst

Recommend
CEO approval
Business Outlook

Pros

The pay is reasonable and people are nice to work with. The work culture is very good and congenial.

Cons

The company does not seem to have a strategic direction as to where it is heading. It seems to be trying too many things, which in my opinion is leaves the people who work on these things high and dry

4.0
Jun 1, 2016

IT Director

Recommend
CEO approval
Business Outlook

Pros

Capital One has some of the greatest people & tends to recruit & retain great talent, flexible work from home options, great technology challenges to work on, autonomy

Cons

Many of Capital One's processes are too heavy and take too long. As a result this is a dissatisfier to many who work there. Also the yearly appraisal system is too competitive & doesn't always reward those who are exceeding expectations

Viewing 361 - 363 of 18,933 Reviews

Glassdoor has 21,318 Capital One reviews submitted anonymously by Capital One employees. Read employee reviews and ratings on Glassdoor to decide if Capital One is right for you.