Capital One reviews

3.6

59% would recommend to a friend

(18,933 total reviews)
avatar

Richard D. Fairbank

75% approve of CEO

62% positive business outlook

Capital One has an employee rating of 3.6 out of 5 stars, based on 18,933 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Capital One employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Reviews by job title

19K reviews
2.0
Oct 31, 2018

Prepare to be Calibrated

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Impacting millions of customers lives.

Cons

Calibration Process. Managers are forced to put associates into calibrated buckets (rank order). Recently, managers now need to ensure any associates that fall into the bottom bucket (in some cases against the managers will) are forced to put said associates into a coaching plan, which is basically a dead end, and leads to termination.

2.0
Oct 29, 2018

Some good, mostly bad

Recommend
CEO approval
Business Outlook

Pros

Great Benefits Great Salary Decent work/life

Cons

In general, IT Management is terrible. Lots of bureaucracy, arbitrary deadlines, no vision, red tape everywhere. It's not worth the pay and benefits. Just a lot of questionable organizational decisions.

1.0
May 26, 2018

Engineering

Recommend
CEO approval
Business Outlook

Pros

Benefits are okay, I can't think of anything else.

Cons

Very stressful environment, evaluations are not very objective. As far as promotions, it is not about what you know but rather who you know. The culture is not for everyone, the competitive nature of the evaluation system doesn't encourage collaboration.

Viewing 358 - 360 of 18,933 Reviews

Glassdoor has 21,318 Capital One reviews submitted anonymously by Capital One employees. Read employee reviews and ratings on Glassdoor to decide if Capital One is right for you.